Canon BJ-30 manual Problem, Cause, Solution

Problem	Cause	Solution
Multiple sheets load into	Paper may not be inserted	Make sure paper is inserted
printer	correctly.	all the way into the sheet
		feeder.
	Sheets of paper may be	Make sure the paper is not
	sticking together.	sticking together. Be sure to
		fan the stack of paper before
		placing it in the sheet feeder.

Too much paper may be stacked in the sheet feeder.

Different types of paper may be stacked in the sheet feeder.

Make sure the stack of paper does not exceed the paper guide. If necessary, remove a few sheets from the sheet feeder.

Do not force the stack into the sheet feeder.

Load just one type of paper.

Make sure you are loading paper that matches the specifications of this printer. See Appendix A, Specifications, for details.

Envelopes do not load	Envelopes may not be	Make sure the envelopes are
	loaded correctly.	loaded properly:
		❏ The top of the envelope
		goes in first.
		❏ The flap is toward the
		sheet feeder.
		❏ The right side of the
		envelope is aligned
		against the right side of
		the sheet feeder.
		❏ The left side is aligned
		against the paper guide.
		Make sure there are no more
		than five envelopes in the
		sheet feeder.
	Single envelopes may not	For manual loading, make
	be feeding correctly.	sure the envelope is inserted
		all the way into the printer.
	Envelopes may not match	Envelopes must be U.S.
	specifications for this printer.	Commercial number 10
		(9.5 x 4.1 inches) or
		European DL envelopes
		(220 x 110 mm).

Troubleshooting

Chapter 7 Troubleshooting 105