Problem | Cause | Solution |
Printing beyond edge of | Paper may not be aligned |
page | correctly in sheet feeder. |
Make sure the paper is aligned correctly in the sheet feeder.
| Software settings may be | Check the software setting |
| incorrect. | for the right margin. |
| FUNCTION 1 may be set | Check the setting of |
| incorrectly. | FUNCTION 1. This setting |
|
| controls the horizontal print |
|
| position: |
|
| ❏ For |
|
| it to OFF. |
|
| ❏ For envelopes, set it to |
|
| OFF. |
|
| ❏ For |
|
| to ON. |
|
|
|
Printout does not match | Paper size selected in | Make sure the paper size you |
paper size | driver may be incorrect. | select within your printer |
|
| driver matches the |
|
| orientation in which you |
|
| load the paper in the printer. |
| Paper width selected in | Make sure the width of the |
| driver may be incorrect. | paper on which you are |
|
| printing matches the width |
|
| defined by your software so |
|
| the paper is always between |
|
| the print head unit and the |
|
| platen. |
|
| NOTE: If the print head |
|
| does print on the platen, |
|
| wipe the platen clean with a |
|
| dry cloth. (See page 78 for |
|
| details.) |
Troubleshooting
Chapter 7 | Troubleshooting 101 |
