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Problem | Cause | Solution |
Cannot print file sent | Software may not be | Check that all software is |
from remote computer | configured correctly. | correctly configured for the |
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| network environment. For |
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| example, with a Novell |
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| network, you must include |
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| the Capture statement. Refer |
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| to the user’s manuals |
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| supplied with your |
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| networking software for |
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| more information. |
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Large gaps appear | Check that the video | Choose the Main group icon |
between text or graphics | driver is VGA. | in the Program Manager and |
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| open the Windows Setup |
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| icon. If the display driver is |
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| anything other than VGA, |
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| call the display manufacturer |
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| and request an updated |
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| display driver. In the |
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| meantime, install the |
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| standard VGA driver that |
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| came with Windows 3.1. |
| Automatic line feed may | Make sure automatic line |
| be enabled. | feed is disabled through the |
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| FUNCTION settings. See |
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| Chapter 8, Customizing the |
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| Printer, for details. |
When printing large characters (above 48 pt), text is missing (for example, THE prints as T E)
The video resolution | Lower the video resolution |
is set too high. | to 640 x 480. |
There may be a problem | Make sure Video is set to |
with the video driver itself. | VGA in Windows Setup. |
Troubleshooting
Chapter 7 | Troubleshooting 113 |