Canon BJ-30 manual Problem, Cause, Solution

Models: BJ-30

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Problem

Cause

Solution

Cannot print file sent

Software may not be

Check that all software is

from remote computer

configured correctly.

correctly configured for the

 

 

network environment. For

 

 

example, with a Novell

 

 

network, you must include

 

 

the Capture statement. Refer

 

 

to the user’s manuals

 

 

supplied with your

 

 

networking software for

 

 

more information.

 

 

 

Large gaps appear

Check that the video

Choose the Main group icon

between text or graphics

driver is VGA.

in the Program Manager and

 

 

open the Windows Setup

 

 

icon. If the display driver is

 

 

anything other than VGA,

 

 

call the display manufacturer

 

 

and request an updated

 

 

display driver. In the

 

 

meantime, install the

 

 

standard VGA driver that

 

 

came with Windows 3.1.

 

Automatic line feed may

Make sure automatic line

 

be enabled.

feed is disabled through the

 

 

FUNCTION settings. See

 

 

Chapter 8, Customizing the

 

 

Printer, for details.

When printing large characters (above 48 pt), text is missing (for example, THE prints as T E)

The video resolution

Lower the video resolution

is set too high.

to 640 x 480.

There may be a problem

Make sure Video is set to

with the video driver itself.

VGA in Windows Setup.

Troubleshooting

Chapter 7

Troubleshooting 113

Page 121
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Canon BJ-30 manual Problem, Cause, Solution