Print Quality Problems
If your print quality is not what you expect it to be, check the problems and solutions listed in the following table.
Problem | Cause | Solution |
Print is not clear | The paper you are using |
| may not be supported by |
| the printer. |
Make sure you are using the recommended paper. See Appendix A, Specifications, for paper specifications.
You may be printing on the wrong side of the paper.
Paper has a right side for printing. If the print quality is not as clear as you would like it to be, try turning the paper over and printing on the other side.
You may be printing in HS mode.
Change to HQ mode.
HS mode uses less ink than HQ mode and your print may look faint.
| The print head nozzles may | Clean the print head; see |
| be clogged. | page 79 for details. |
|
|
|
Splashed dots | Print head nozzles may be | Clean the print head; see |
| clogged with ink. | page 79 for details. |
|
|
|
Output appears jagged | The resolution selected via | Check your software |
| printer driver may be | application to see what |
| 180 dpi. | printing resolution you have |
|
| selected. |
|
| Printing at 180 dpi will give |
|
| the output a jagged look. |
|
| Changing the resolution to |
|
| 360 dpi should correct this |
|
| problem. |
| Try using the Smoothing | If you are printing double- |
| mode. | height or |
|
| characters or graphics |
|
| containing a lot of diagonal |
|
| lines, use the Smoothing |
|
| mode. |
Troubleshooting
Chapter 7 | Troubleshooting 107 |
