Clearing a Paper Feed Jam, Problem Solving | ALFA 20DX guide

4.Press the OPEN button, then open and close the top cover to clear the paper jam message.

Clearing a Paper Feed Jam

PAPER FEED JAM

CHECK TRAY1

1. Press OPEN and lift the cover.

2.Lift out the image drum cartridge (Careful! Avoid touching the shiny green drum area!) and place it on a smooth, flat surface.

Caution!The fusing unit may be HOT!

3. Carefully remove the jammed paper.

4. Put the image drum cartridge back into the printer.

5. Close the cover.

Chapter 9: Problem Solving

E–51

Image 59

ALFA 20DX manual Clearing a Paper Feed Jam, Problem Solving

Contents

Okidata Okidata Publications Department Contents Duplex Printing English-iii Important Safety Instructions For more information Warranty Enhancement ProgramsOKI Extend OKI On-Site English-v FCC/IC/CE Statements FCC/IC/CE Unpack Setting UpCheck the contents Select a Suitable Location Front View Getting to Know Your Printer Prepare the Image Drum Setting Up Install the Toner Paper Feed Paths Paper SpecificationsLoad Paper Paper Tray Gauge Load the Paper Tray Select a Paper Exit Path Storing Paper Rear Paper Exit Top Paper Exit Attach the Parallel Cable Bi-Directional Parallel ModeConnect to Your Computer Parallel Connection ECP Parallel Interface Pin Assignments RS232-C Serial Interface Serial ModeSerial Connection RS232-C Attach the Serial Cable Print the Demo Connect to PowerInstall the Printer Software Check the Menu Model 20DX Only Control Panel Lights Paper Size IndicatorControl Panel Select the Display Language Button Function Summary Control Panel Button Functions Printer Menus Selecting Printer Features Using Your Printer DriverSelecting Printer Features Using the Printer Main Menus How to Use the Main Menus Using the Level-1 Menu Quick Access Menus Summary of Level-1 Categories Level-1 Menu SettingsPrinter Menus Light to Heavy weight values are same as specified for Tray Fonts & Symbols Default settings below are in italic Summary of Level-2 Categories Using the Level-2 MenuLevel-2 Menu Settings Auto Operation Clearable Wrnings Maintenance Menu Settings Summary of Maintenance Menu Categories DUP ADJ Page Envelopes Front FeederEnglish-27 Using the Front Feeder to Print Multiple Pieces of Media Front Feeder Setting up Manual Feed for Standard Weight PaperFront Feeder Printing Individual Pieces Manual Feed Manual Feed Standard Paper Manual Feed Envelopes Setting up to Print an Envelope Manual Feed Labels Setting up to Print Labels Manual Feed Transparencies Setting up to Print a Transparency Manual Feed Heavy Card Stock Heavy Card Stock SpecificationsSetting up to Print Heavy Stock Printer goes off-line Using the Automatic Tray Switch Feature Duplex Printing Windows Duplex PrintingPortrait Versus Landscape Duplex Printing Windows NT Click Print on Both Sides Duplex Printing Click Start, Settings, PrintersClick Document Defaults Click Properties Summary of Available Fonts FontsAvailable Fonts Printing a Sample of Resident Fonts Garamond 61 Symbol Sets CG Omega 61 Symbol SetsUnivers Condensed 61 Symbol Sets Antique Olive 61 Symbol Sets Adobe PostScript Fonts Option Using Bar Code FontsSymbol Sets Selecting FontsPage Additional Options AccessoriesOptional Paper Handling Accessories MB P/N Simm ConfigurationsExpanded Memory SIMMs Image Drum Type 7 P/N MaintenanceGeneral Consumables Information Toner Cartridge Type 7 P/N Replacing the Toner Cartridge P/N Maintenance Replacing the Image Drum Cartridge P/N Precautions Displays Generating a Drum Cleaning Cleaning the LED Array English-49 Problem SolvingPaper Jams Paper Jam Messages Clearing a Paper Input Jam Why Paper Jams OccurClearing Paper Jams Clearing a Paper Feed Jam Problem Solving Clearing a Duplex Feeder Open Jam Clearing Duplex Feeder Paper JamsClearing a Paper Exit Jam Clearing Duplex Feeder Input Jams Clearing Duplex Feeder Jams 1 Clearing Duplex Feeder Jam Printer Display Messages Message Error Message Paper OUT Message OFF-LINE Blank sheets printed Print Quality ProblemsMessage Reset Message Printing An oblong area of faint print appears on each Has gray backgroundPrints all black Has repeating marks Bold characters and dark lines are smeared Faded print after installationPrint is smeared or blotched Printed page is light or blurred Level-1 Menu Adjusting Print QualitySoftware Problems Maintenance Menu Graphics won’t position properly Strange symbols appear during normal printingLast page of document is not printed First line on page won’t print Odors Hardware Problems How to Get Service Appendix a Service & Support Ways to Purchase Okidata Service CentersPurchasing Supplies Internet Environmental Specifications Appendix B SpecificationsGeneral Specifications Paper Handling Specifications Specifications are subject to change without notice Electrical SpecificationsPhysical Specifications Power English-67 Appendix C Installing SIMMsInstalling SIMMs Pull the side panel out and remove it from the printer Appendix C Installing SIMMs Print Menu displays then the menu prints English-71 Limited WarrantyOn-Site Repair Chile United StatesCanada Argentina Okipage 20 Toner Material Safety Data Sheet Reactivity Data Spill Cleanup and DisposalSpecial Precautions Health Hazard Data English-75 Index IBM Proprinter emulation 65-66 IndexPage