ALFA 20DX manual Purchasing Supplies, Internet, Okidata Service Centers, Ways to Purchase

Internet

See Okidata’s Internet Home Page at http://www.okidata.com

E-mail: comments@okidata. com

Okidata Service Centers

Your printer has a 1-year on-site warranty. (US and Canada). If you need to ship your printer to a service center, repack it in the original packing materials. If the original packaging is not available, contact your dealer or 1-800-OKIDATA for shipping instructions.

•Allow 30 days for round trip shipping and repair via a depot.

•Carry-in repairs must first be called in to schedule service.

•Before shipping your printer, call for a return authorization number (RA).

Okidata US and Canada Service Center Locations:

United States
East	Central
Okidata	Okidata
57 Carnegie Plaza	851 Feehanville Drive
Cherry Hill, NJ 08003	Mt. Prospect, IL 60056
Tel: 1-800-809-4948	Tel: 1-800-809-4948
Fax: 1-609-222-5347

Canada

Okidata

2735 Matheson Blvd., East

Unit 1

Mississauga, Ontario L4W4M8

Tel: 905-238-4265

Fax: 905-238-4427

Purchasing Supplies

Before you order, know your printer model number (see the front of the printer) and have the correct part number and description of the item.

Ways to Purchase

•Consult the dealer where you purchased your printer.

•Consult an Okidata Authorized Sales or Service Dealer.

•Call 1-800-OKIDATA for the nearest Authorized Sales and Service location. Have your ZIP code ready for our Customer Support Represen- tatives.

•Order toll-free by phone at 1-800-OKIDATA (1-800-654-3282), using VISA, Mastercard or American Express.

- $10.00 minimum purchase required.

•Check office supply catalogs or your local stationery store. Most carry Okidata brand supplies.

In Canada, call 905-602-6400 to order parts: VISA and American Express are accepted.

Supply Order Numbers

Toner Cartridge,“Type 7” (Okidata P/N 40468801)

Image Drum,“Type 7” (Okidata P/N 40468701)

E–64 Appendix A: Support & Service