Manuals / ALFA / Computer Equipment / All in One Printer

ALFA 20DX United States, Canada, Argentina, Chile, Colombia, Venezuela, Brazil, Mexico, E-72

Models: 20 20DX

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Okidata Service Centers

United States

Okidata

Tel: 1-800-809-4948

Fax: 1-609-222-5247

Canada

Okidata

Tel: 905-238-4265

Fax: 905-238-4427

Argentina

Free Distribuidores Mayoristas

Tel:

Buenos Aires: (012) 300-0052

Cordoba: (051) 61-4060

Rosario: (041) 49-4440

Fax: 54-41 259250

Chile

Teknos Communicaciones

Tel: 56 (2) 555-5530

Fax: 56 (2) 440-2390

Colombia

Texins, S.A.

Tel: 571-218-5300

Fax: 571-236-2914

Venezuela

MAI de Venezuela S.A.

Tel: 782.78.11

Fax: (02) 781.9390

Brazil

Oki Data do Brasil, Ltda

Tel: (5511) 5589-1518 (5511)-5584-0267

NYTEK

Rua Pe. Francisco Libermann, Sao Paulo

Tel: (011) 819-0211

Fax: (011) 819-3496

NYTEK

Rua Paranapanema

Sao Paulo

Tel: (011) 7924-0796, 7, 8

Fax: (011) 493-3234

Mexico

Oki Data de Mexico, S.A. de C.V.

Tel: (525) 661-6860

Fax: (525) 661-5861

C-SERCOMP

Tel: 915-581-2166

Fax: 915-559 32-67

COMPU SUPPORT

Tel: 915-559 30-22

Fax: 915-559 32-67

ROM Mayoreo Mexico S.A. de C.V.

Tel/Fax: 525-682-3407

E–72	Limited Warranty

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ALFA 20DX United States, Canada, Argentina, Chile, Colombia, Venezuela, Brazil, Mexico, E-72, Okidata Service Centers

Contents

OKIDATA OKIPAGE 20 & 20DX User’s GuideENERGY STAR Publications DepartmentContents English-iChapter 8 Maintenance Chapter 9 Problem SolvingAppendix A Service & Support Appendix B SpecificationsImportant Safety Instructions English-iiiWarranty Enhancement Programs OKI ExtendOKI On-Site For more informationEnglish-v FCC/IC/CE StatementsIndustry Canada Radio Interference Statement for 120-Volt Models Industry Canada Radio Interference Statement for 230/240-Volt Models E-viChapter 1 Setting Up Check the contentsThe accessories Select a Suitable LocationGetting to Know Your Printer Front ViewRear View On/Off Switch OPEN ButtonChapter 1 Setting Up Prepare the Image DrumInstall the Toner Paper Specifications WeightLoad Paper Paper Feed PathsLoad the Paper Tray The Paper Tray GaugeChapter 1 Setting Up Storing PaperSelect a Paper Exit Path Top Paper Exit Rear Paper ExitConnect to Your Computer Parallel ConnectionAttach the Parallel Cable IEEE 1284 Parallel InterfaceE-10 Parallel Interface Pin AssignmentsSignal Name Signal DirectionSerial Connection RS232-C Attach the Serial CableRS232-C Serial Interface Serial ModeConnect to Power Install the Printer SoftwareCheck the Menu Model 20DX Only Print the Demo PagePaper Size Indicator Chapter 2 The Control PanelSelect the Display Language Control Panel LightsE-14 Control Panel Button FunctionsButton Function Summary Selecting Printer Features Using Your Printer Driver Selecting Printer Features Using the Printer Main MenusSelecting Printer Features Using Your Software How to Use the Main MenusQuick Access Menus Using the Level-1 MenuPress POWER SAVE for two full seconds ExampleSummary of Level-1 Categories Level-1 Menu SettingsChapter 3 The Printer Menus Level-1 Menu Settings continued E-18PAPER SIZE MEDIA TYPEChapter 3 The Printer Menus Notes Select font source SIMM appears only if optional FlashE-20 Level-1 Menu Selections for IBM PPR III XL & EPSON FX EmulationsLevel-1 Menu Settings continued Default settings below are in italicUsing the Level-2 Menu Level-2 Menu SettingsSummary of Level-2 Categories Chapter 3 The Printer MenusLevel-2 Menu Settings continued E-22Notes ENABLE = Select Bi-directional Chapter 3 The Printer MenusThe User Maintenance Menu Summary of Maintenance Menu CategoriesMaintenance Menu Settings E-24SETTING Chapter 3 The Printer MenusDUP ADJ 2ND TRAYPage Chapter 4 The Front Feeder English-27Envelopes LabelsE-28 Using the Front Feeder to Print Multiple Pieces of MediaNote The software application will override the printer menu settings Setting up Manual Feed for Standard Weight Paper The Front Feeder Printing Individual Pieces Manual FeedManual Feed Standard Paper Chapter 4 The Front FeederSetting up to Print an Envelope Manual Feed EnvelopesE-30 The printed envelope will exit at the rearSetting up to Print Labels Manual Feed LabelsThe printed label sheet will exit at the rear Chapter 4 The Front FeederSetting up to Print a Transparency Manual Feed TransparenciesE-32 The printed transparency will exit at the rearHeavy Card Stock Specifications Setting up to Print Heavy StockManual Feed Heavy Card Stock The printed sheet will exit at the rearThe printer goes off-line Using the Automatic Tray Switch FeatureE-34 Chapter 5 Duplex Printing Portrait Versus LandscapeDuplex Printing Windows NT Duplex Printing Windows1. Click Start, Settings, Printers 3. Click Document DefaultsE-36 2. Click PropertiesCourier 66 Symbol Sets Letter Gothic 61 Symbol SetsCG Times 77 Symbol Sets Chapter 6 FontsCG Omega 61 Symbol Sets Coronet 61 Symbol Sets, Font #Clarendon Condensed 61 Symbol Sets, Font # Univers 77 Symbol Sets Univers Condensed 61 Symbol SetsUsing Bar Code Fonts Symbol SetsSelecting Fonts Adobe PostScript Fonts OptionPage Chapter 7 Accessories Optional Paper Handling AccessoriesAdditional Options Multipurpose Feeder P/NSIMM Configurations Adobe PostScript Level 2 SIMM Kit P/N Flash ROM Memory SIMMsExpanded Memory SIMMs 4 MB P/N 8 MB P/NChapter 8 Maintenance General Consumables InformationThe Toner Cartridge Type 7 P/N The Image Drum Type 7 P/NReplacing the Toner Cartridge P/N E-44Chapter 8 Maintenance E-46 PrecautionsReplacing the Image Drum Cartridge P/N INITIALIZING, then USERMNT displays in the control panel window displaysChapter 8 Maintenance 9. Push the grey lock lever toward back of the printer until it stopsCleaning the LED Array Generating a Drum Cleaning PageThe Cleaning Page will print E-48Chapter 9 Problem Solving Paper JamsPaper Jam Messages English-49Why Paper Jams Occur Corrective Action Switch papers and use the recommended stockClearing Paper Jams Clearing a Paper Input JamClearing a Paper Feed Jam Chapter 9 Problem SolvingCaution!The fusing unit may be HOT Clearing Duplex Feeder Paper Jams Clearing a Paper Exit JamClearing Duplex Feeder Input Jams Clearing a Duplex Feeder Open JamChapter 9 Problem Solving Caution!The fusing unit may be hotClearing Duplex Feeder Jams 1 E-54 Printer Display MessagesClearing Duplex Feeder Jam Chapter 9 Problem Solving Meaning EEPROM resetting to factory defaults. Returns to ON-LINEPrinter Display Messages continued E-56Message OFF-LINE Message ON-LINEPrint Quality Problems Chapter 9 Problem SolvingE-58 Page has gray backgroundPage prints all black Page has repeating marksFaded print after installation Print is smeared or blotchedPrinted page is light or blurred Bold characters and dark lines are smearedAdjusting Print Quality Software ProblemsMaintenance Menu Level-1 MenuChapter 9 Problem Solving Reason No form feed provided at end of documentHardware Problems E-62Appendix A Service & Support How to Get ServiceCustomer Service Representatives Your DealerOkidata Service Centers Okidata US and Canada Service Center LocationsPurchasing Supplies InternetAppendix B Specifications General SpecificationsPaper Handling Specifications Environmental SpecificationsElectrical Specifications Physical SpecificationsPower Power Save Mode 25 wattsAppendix C Installing SIMMs Installing SIMMsEnglish-67 SIMM ConfigurationsE-68 Appendix C Installing SIMMs E-70 PRINT MENU displays then the menu printsLimited Warranty On-Site RepairEnglish-71 On-Site repair is available in the United States and Canada onlyUnited States CanadaArgentina ChileMaterial Safety Data Sheet Emergency First Aid ProceduresStyrene-Butyl Acrylate Copolymer 91% by weight Carbon Black 5-7% by weightSpill Cleanup and Disposal Special PrecautionsSpill Cleanup Precautions for Handling or Storage ProtectIndex English-75Material safety data sheet I, JE-76 Index material safety data sheetPage

United States

Canada

Argentina

Chile

Colombia

Venezuela

Brazil

Mexico

E–72