ALFA 20DX manual Hardware Problems, Odors

Hardware Problems

Certain error messages (See Printer Messages at the beginning of this chapter) indicate a hardware problem. Other possible hardware problems are listed below:

Graphic image prints partly on one page partly on the next. Reason: Insufficient printer memory for image at set resolution. Solution: Change the resolution, reduce the image size, or install more

memory.

Nothing happens but printer indicates it is ready to receive data. Reason: Configuration error.

Solution: Check cable connection. If more than one printer is available make sure your printer is selected. Make sure printer is on-line.

‘’Garbage’’ prints.

Reason: Incorrect cable configuration. (Also see Software Problems.)

Solution: Check cable signal continuity and length.

Printer freezes or displays error message when computer is rebooted. Reason: Booting the computer while the printer is on can cause a commu-

nications error.

Solution: Take printer off-line before rebooting computer.

Odors

Reason: Gases are given off by forms or adhesives passing through the printer’s fusing unit.

Solution: Make sure the forms you use can withstand heating; provide adequate ventilation.

Change Drum message appears after only 4000 to 5000 pages are printed.

Reason: Drum counter was not reset when the drum was replaced.

Solution: Reset the drum counter (see “Replacing the Image Drum Car- tridge” in Chapter 8). Always reset the drum counter when replacing the image drum.

E–62 Chapter 9: Problem Solving