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G3PBX manual
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Contents
Main
Copyright 2002, Avaya, Inc. All Rights Reserved Printed in U.S.A. Notice
Avaya Fraud Intervention
Providing Telecommunications Security
Your Responsibility for Your Company's Telecommunications Security
Trademarks
1
2
iv
3
4
IN
Page
Introduction
About this Guide
Reason for Reissue
1-2
Organization of This Document
Overview of DEFINITY G3 PBX Driver
Page
1-4
Network Latency Requirements
Requirements for Vectors with Adjunct Route Steps
Terms Used in This Guide
1-6
Related Documents
Page
Page
Security and Configuration
Security Issues
2-2
Restricting Administration Permissions
Configuring the Tserver for a Secure LAN Gateway Connection
Requirements for Dual NIC Configurations
When Connecting via the MAPD DLG
Using the G3 PBX Configuration Utilities
Changing the G3PD and CVLAN Configuration
2-4
!
Page
2-6
Page
Page
Page
Page
CHOICE OF CALLED NUMBER
2-12
Additional Configuration Parameters
Changing IP Address or Hostname of Active Link
Page
2-14
Configuring Avaya CT In a Firewall Environment
Requirements for Configuring Avaya CT in a Firewall Environment
Option 1: If your firewall manages ports only
Option 2: If your firewall manages ports and IP addresses
2-15DEFNETM.PDF Avaya CT 1.2
OPTION 1 -- with Single Avaya CT Server
2-16
135.8.12.199
*
1 135.8.12.199 1
OPTION 2 -- with Single Avaya CT Server
Administering Multiple Avaya CT Servers to Ensure Unique Links
Sample Scenario
2-18
2-19DEFNETM.PDF Avaya CT 1.2
Figure 2-6. Option 1: Firewall that Manages Ports Only - Multiple Avaya CT Servers
1 192.168.25.20 1 2 192.168.25.30 2 3 192.168.25.40 3
*
OPTION 1 -- with Multiple Avaya CT Servers
2-20
Figure 2-7. Option 2: Firewall that Manages Ports and IP Addresses - Multiple Avaya CT Servers
1 135.8.12.199 1 2 135.8.12.199 2 3 135.8.12.199 3
*
OPTION 2 -- with Multiple Avaya CT Servers
Maintenance
3-2
Starting the DEFINITY G3PD Administrator Utility
Page
File Menu Options
Maint Menu Options
File HelpMaint
Block/Enable Command
Page
Page
3-8
Offline/Online Command
Page
Page
3-12
Suspend/Resume Alarms Command
Page
Page
Page
3-16
Version Command
Help Menu Options
Page
Troubleshooting
4-2
Problem Descriptions
G3PD Not Starting
Switch Connection Not Up
Clients Fail to Connect to Visible G3PD
4-4
Switch Link "Talking" But Not In Service (Authentication Failed for ADJLK Connection)
Clients Cannot See Advertised PBX Driver (G3PD Not Visible to DEFINITY G3PD Administrator Utility)
Not All Events Received by Application
Slow Performance
G3PD Stops Responding
Page
Page
4-8
LAN Link Problem Descriptions
LAN Link Will Not Initialize
DEFINITY G3PD Administrator Utility Reports LAN Link Status Not Talking
4-10
Page
4-12
How Dropped Link Affects T elephony Services Requests
4-14
How Dropped Link Affects Open Streams
Tserver Error Log
Page
Page
IN
IN-1DEFNETM.PDF Avaya CT 1.2
Index
Numerics
A
D
E
F
IN-3DEFNETM.PDF Avaya CT 1.2
G
H
I
IN-4
L
M
N
IN-5DEFNETM.PDF Avaya CT 1.2
O
P
R
S
T