Introduction

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About this Guide

This document describes configuration, maintenance, and troubleshooting of the DEFINITY® G3 PBX Driver (G3PD) for Telephony Services. Information in this document is provided for Telephony Services administrators and the Services organization that assists administrators when they experience problems with the G3PD.

Reason for Reissue

This document is reissued for Avaya Computer Telephony, Release 1.2 with the following updates:

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To describe configuring Avaya CT in a firewall environment. This document describes how to configure Avaya CT when a firewall is placed between the Avaya CT server and the MultiVantage Switch. See ‘‘Configuring Avaya CT In a Firewall Environment’’ on page 2-14.

For information about other supported firewall environments, see Avaya Computer Telephony, Telephony Services Administration and Maintenance (NETMANGD.PDF).

To introduce the following new product terminology:

Avaya Computer Telephony (the successor to CentreVu Computer Telephony)

Avaya MultiVantage (the successor to DEFINITY). The term DEFINITY is still used in this document, and, from the viewpoint of this document, the terms DEFINITY and MultiVantage are synonymous.

Issue 1 — December 2002

DEFNETM.PDF R1.2

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Avaya G3PBX manual About this Guide, Reason for Reissue