Troubleshooting
NOTE:
■
■
On some versions of the switch, the XID setting cannot be changed. If an error was found, correct it with the change station command. Otherwise proceed to step 3.
3.On the switch, busy and release the ASAI station. Use the status BRI command to check the connection status. It should become "Layer 3 established" within a minute or so.
4.Restart with the DLG Maintenance option; select "Restart."
5.If the problem persists, reboot the DLG.
NOTE:
All connections will drop when the DLG is rebooted. Schedule downtime if there are multiple users.
6.If the problem still persists, contact Services.
DEFINITY Down — The DEFINITY switch is being rebooted or the interface between the DEFINITY LAN Gateway and the switch is down.
The latter may occur if the carrier or cabinet in which the DEFINITY LAN Gateway is located is not functioning properly.
L2 Down — ISDN layer 2 on the DEFINITY switch is not established. This may occur if the BRI port has been busied out on the DEFINITY LAN Gateway.
L2 Down can also occur if the DEFINITY LAN Gateway cannot establish the link with the switch. This may also be a transient status when the G3PD establishes a connection to the DEFINITY LAN Gateway or the switch performs a maintenance activity. The transient cases should not last longer than a few seconds; if they persist, contact Services.
■MFB Busy — Services has busied out the BRI port on the DEFINITY LAN Gateway.
The BRI port may or may not be administered on the switch. If it is administered on the switch and busied out at the LAN Gateway, this prevents layer 2 from being established. (In this case, Services is actively working on a problem; if not, the network manager should contact Services to release the BRI port on the Gateway.)
■Invalid Reason — The message received from the DEFINITY LAN Gateway indicating that the link is down has an unknown reason. This is an error. If it persists, report to Services.
NOTE:
If one of the following DEFINITY LAN Gateway error conditions is present, the G3PD automatically tries to establish the link every ten seconds.
Issue 1 — December 2002
DEFNETM.PDF — Avaya CT 1.2 |
