Avaya G3PBX manual

AvayaTM Computer-Telephony 1.2

G3PBX Driver and CVLAN

Administration and Maintenance Guide

Issue 1

December 2002

Contents

Main Copyright 2002, Avaya, Inc. All Rights Reserved Printed in U.S.A. Notice Avaya Fraud Intervention Providing Telecommunications Security Your Responsibility for Your Company's Telecommunications Security Trademarks 1 2 iv 3 4 IN Page Introduction About this Guide Reason for Reissue 1-2 Organization of This Document Overview of DEFINITY G3 PBX Driver Page 1-4 Network Latency Requirements Requirements for Vectors with Adjunct Route Steps Terms Used in This Guide 1-6 Related Documents Page Page Security and Configuration Security Issues 2-2 Restricting Administration Permissions Configuring the Tserver for a Secure LAN Gateway Connection Requirements for Dual NIC Configurations When Connecting via the MAPD DLG Using the G3 PBX Configuration Utilities Changing the G3PD and CVLAN Configuration 2-4 ! Page 2-6 Page Page Page Page CHOICE OF CALLED NUMBER 2-12 Additional Configuration Parameters Changing IP Address or Hostname of Active Link Page 2-14 Configuring Avaya CT In a Firewall Environment Requirements for Configuring Avaya CT in a Firewall Environment Option 1: If your firewall manages ports only Option 2: If your firewall manages ports and IP addresses 2-15DEFNETM.PDF Avaya CT 1.2 OPTION 1 -- with Single Avaya CT Server 2-16 135.8.12.199 * 1 135.8.12.199 1 OPTION 2 -- with Single Avaya CT Server Administering Multiple Avaya CT Servers to Ensure Unique Links Sample Scenario 2-18 2-19DEFNETM.PDF Avaya CT 1.2 Figure 2-6. Option 1: Firewall that Manages Ports Only - Multiple Avaya CT Servers 1 192.168.25.20 1 2 192.168.25.30 2 3 192.168.25.40 3 * OPTION 1 -- with Multiple Avaya CT Servers 2-20 Figure 2-7. Option 2: Firewall that Manages Ports and IP Addresses - Multiple Avaya CT Servers 1 135.8.12.199 1 2 135.8.12.199 2 3 135.8.12.199 3 * OPTION 2 -- with Multiple Avaya CT Servers Maintenance 3-2 Starting the DEFINITY G3PD Administrator Utility Page File Menu Options Maint Menu Options File HelpMaint Block/Enable Command Page Page 3-8 Offline/Online Command Page Page 3-12 Suspend/Resume Alarms Command Page Page Page 3-16 Version Command Help Menu Options Page Troubleshooting 4-2 Problem Descriptions G3PD Not Starting Switch Connection Not Up Clients Fail to Connect to Visible G3PD 4-4 Switch Link "Talking" But Not In Service (Authentication Failed for ADJLK Connection) Clients Cannot See Advertised PBX Driver (G3PD Not Visible to DEFINITY G3PD Administrator Utility) Not All Events Received by Application Slow Performance G3PD Stops Responding Page Page 4-8 LAN Link Problem Descriptions LAN Link Will Not Initialize DEFINITY G3PD Administrator Utility Reports LAN Link Status Not Talking 4-10 Page 4-12 How Dropped Link Affects T elephony Services Requests 4-14 How Dropped Link Affects Open Streams Tserver Error Log Page Page IN IN-1DEFNETM.PDF Avaya CT 1.2 Index Numerics A D E F IN-3DEFNETM.PDF Avaya CT 1.2 G H I IN-4 L M N IN-5DEFNETM.PDF Avaya CT 1.2 O P R S T