Avaya G3PBX manual Users Receive Route End Report With Peformancelimitexceeded

Models: G3PBX

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Troubleshooting

If the problem persists, use the Information tab on the Tlink Status dialog box in the TSM32 to increase the value of the TSDI Size field.

Users Receive Route End Report

with PEFORMANCE_LIMIT_EXCEEDED (52)

A routing application will receive this error in a Route End Event when there is no wait step after the adjunct routing vector step. When the adjunct routing vector step is executed, a Route Request is sent to the G3PD. The switch expects a Route Select within the time specified in the wait step that follows the adjunct routing vector step. If there is no wait time, the switch does not wait and sends the Route End event with CSTA error 52. When the Route Select is sent by the application, it will be rejected with Cause Invalid Cross-Reference ID.

To avoid this problem, add a vector wait step after the adjunct routing step.

The amount of time to wait depends on how quickly the Route Select can be sent back by the application.

Users Receive CSTA Universal Failure Messages with GENERIC_SUBSCRIBED_RESOURCE_ AVAILABILITY (41)

This error might be generated if Switch ASAI capability groups (in system-parameters customer-options) are not turned on. For example, if Domain Control Group is not set to "y" when a monitor is requested, or if Switch-Classified Calls/Predictive Dialing is not set to "y" when predictive call is requested, then this error might be generated.

Access the Customer Option Forms to display system parameters, press <Next Page> until you reach the ASAI page. Verify that all fields in the ASAI capability groups are set to "y".

NOTE:

Verify that the ASAI capability groups are available. If they are not available, notify your Account Executive.

Questions about Switch Feature Operations?

Telephony Services Application Programming Interface (TSAPI),Version 2, indicates the primitives to use to control calls. For actual feature behavior, you will need to refer to a switch Feature Description document.

Issue 1 — December 2002

DEFNETM.PDF — Avaya CT 1.2

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Avaya G3PBX manual Users Receive Route End Report With Peformancelimitexceeded, Questions about Switch Feature Operations?