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Avaya G3PBX manual Contents

Models: G3PBX

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Troubleshooting Tserver Error Log Maintenance Issue 1 December Block/Enable Command Block/Enable Results Screen Switch Connection Not Up

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Contents

Issue 1 — December 2002

vi	DEFNETM.PDF — Avaya CT 1.2

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Avaya G3PBX manual Contents

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Contents

Issue 1 December Copyright 2002, Avaya, Inc All Rights Reserved Contents Maintenance Index Contents Reason for Reissue About this Guide Organization of This Document Overview of Definity G3 PBX Driver Definity CTI Client Server Diagram Network Latency Requirements Requirements for Vectors with Adjunct Route Steps Terms Used in This Guide Adjlk Related Documents Mapd For More Information About Avaya Products and Service Introduction Issue 1 December Security Issues Overview Requirements for Dual NIC Configurations When Connecting via the Mapd DLGWhen Connecting via the Co-Resident DLG Using the G3 PBX Configuration Utilities Changing the G3PD and Cvlan ConfigurationPage G3 PBX Driver Configuration Dialog Box Issue 1 December G3 PBX Driver Advanced Configuration Dialog Box Tunable G3PD Configuration Parameters Definity G3 PBX NUM Call MAX Reqs PER Choice Security and Configuration G3 PBX Link Change Utility Dialog Box Configuring Avaya CT A Firewall Environment Option 1 If your firewall manages ports onlyOption 2 If your firewall manages ports and IP addresses Option 1 -- with Single Avaya CT Server Option 2 -- with Single Avaya CT Server Sample Scenario DLG AVAYACT2 AVAYAECS192.168.25.10 Option 1 -- with Multiple Avaya CT Servers Option 2 -- with Multiple Avaya CT Servers Maintenance Starting the Definity G3PD Administrator Utility AVAYAECS#G3OAM#OAM#servername Definity G3PD Administrator Login Dialog Box File Menu Options Maint Menu Options Block/Enable Command Block/Enable Dialog Box Block/Enable Results Screen Link Status Command Link Status Screen Link Status Screen Fields Field Name Field Description Offline/Online Command Restart Command Offline/Online Dialog Box Restart Dialog Box Suspend/Resume Alarms Command Suspend/Resume Alarms Dialog Box 10. Suspend/Resume Alarms Results Screen Test Command 11. Test Dialog Box 12. Test Results Dialog Box Version Command 13. More Info Test Results Screen Help Menu Options 14. Version Information Screen 15. Administrator On-Line Help Menu Troubleshooting Problem Descriptions Switch Connection Not UpG3PD Not Starting Clients Fail to Connect to Visible G3PD Display station extension # Troubleshooting Not All Events Received by Application Slow PerformanceG3PD Stops Responding Page Questions about Switch Feature Operations? Users Receive Route End Report With Peformancelimitexceeded LAN Link Problem Descriptions LAN Link Will Not Initialize CRV Length MIM n XID y Event minimization n Issue 1 December Page Page Check the Definity LAN Gateway Tunnel Protocol How Dropped Link Affects T elephony Services Requests Tserver Error Log How Dropped Link Affects Open Streams Issue 1 December Troubleshooting Issue 1 December Index IN-2 Index IN-3 IN-4 IN-5 IN-6 Tserverdriverconnection 73 Tservernotdibuffers 74

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