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Troubleshooting Issue 1 December
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Troubleshooting
Tserver Error Log
Maintenance
Issue 1 December
Block/Enable Command
Block/Enable Results Screen
Switch Connection Not Up
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Troubleshooting
Issue 1 — December 2002
4-16
DEFNETM.PDF — Avaya CT 1.2
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Contents
Issue 1 December
Copyright 2002, Avaya, Inc All Rights Reserved
Contents
Maintenance
Index
Contents
Reason for Reissue
About this Guide
Organization of This Document
Overview of Definity G3 PBX Driver
Definity CTI Client Server Diagram
Network Latency Requirements
Requirements for Vectors with Adjunct Route Steps
Terms Used in This Guide
Adjlk
Related Documents
Mapd
For More Information About Avaya Products and Service
Introduction Issue 1 December
Security Issues
Overview
When Connecting via the Co-Resident DLG
Requirements for Dual NIC Configurations
When Connecting via the Mapd DLG
Using the G3 PBX Configuration Utilities
Changing the G3PD and Cvlan Configuration
Page
G3 PBX Driver Configuration Dialog Box
Issue 1 December
G3 PBX Driver Advanced Configuration Dialog Box
Tunable G3PD Configuration Parameters
Definity G3 PBX
NUM Call
MAX Reqs PER
Choice
Security and Configuration
G3 PBX Link Change Utility Dialog Box
Option 2 If your firewall manages ports and IP addresses
Configuring Avaya CT A Firewall Environment
Option 1 If your firewall manages ports only
Option 1 -- with Single Avaya CT Server
Option 2 -- with Single Avaya CT Server
Sample Scenario
DLG
AVAYACT2 AVAYAECS192.168.25.10
Option 1 -- with Multiple Avaya CT Servers
Option 2 -- with Multiple Avaya CT Servers
Maintenance
Starting the Definity G3PD Administrator Utility
AVAYAECS#G3OAM#OAM#servername
Definity G3PD Administrator Login Dialog Box
File Menu Options
Maint Menu Options
Block/Enable Command
Block/Enable Dialog Box
Block/Enable Results Screen
Link Status Command
Link Status Screen
Link Status Screen Fields Field Name Field Description
Offline/Online Command
Restart Command
Offline/Online Dialog Box
Restart Dialog Box
Suspend/Resume Alarms Command
Suspend/Resume Alarms Dialog Box
10. Suspend/Resume Alarms Results Screen
Test Command
11. Test Dialog Box
12. Test Results Dialog Box
Version Command
13. More Info Test Results Screen
Help Menu Options
14. Version Information Screen
15. Administrator On-Line Help Menu
Troubleshooting
G3PD Not Starting
Problem Descriptions
Switch Connection Not Up
Clients Fail to Connect to Visible G3PD
Display station extension #
Troubleshooting
G3PD Stops Responding
Not All Events Received by Application
Slow Performance
Page
Questions about Switch Feature Operations?
Users Receive Route End Report With Peformancelimitexceeded
LAN Link Problem Descriptions
LAN Link Will Not Initialize
CRV Length MIM n XID y Event minimization n Issue 1 December
Page
Page
Check the Definity LAN Gateway Tunnel Protocol
How Dropped Link Affects T elephony Services Requests
Tserver Error Log
How Dropped Link Affects Open Streams
Issue 1 December
Troubleshooting Issue 1 December
Index
IN-2
Index
IN-3
IN-4
IN-5
IN-6
Tserverdriverconnection 73 Tservernotdibuffers 74
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Contents
