Configuring Avaya CT A Firewall Environment

Security and Configuration

Configuring Avaya CT

In a Firewall Environment

Avaya CT can be configured to function in different firewall environments. (Avaya CT includes the Tserver and the CVLAN server). This section describes how to configure Avaya CT when a firewall is placed between the Avaya CT server and Avaya MultiVantage. See Avaya Computer Telephony, Telephony Services and Administration and Maintenance Guide for information about other supported firewall environments.

Requirements for Configuring

Avaya CT in a Firewall Environment

Check with your firewall administrator to determine how your firewall is set up before you configure Avaya CT.

Option 1: If your firewall manages ports only

If your firewall manages only ports (restricts the source IP address and the destination IP address to use a specific port), the Avaya CT configuration requirements are as follows. (See Figure 2-4 on page 2-15)

■DLG Administration — use standard procedures for both the MAPD DLG and the Co-Resident DLG, and administer the DLG to point to the IP Address of the Avaya CT server.

■G3PD Administration — use standard procedures.

■Firewall Administration — port 5678 must be open to allow traffic between the Avaya CT server and the DLG.

Option 2: If your firewall manages ports and IP addresses

If your firewall’s IP address acts as a proxy IP address, the Avaya CT configuration requirements are as follows. (See Figure 2-5 on page 2-16)

■DLG Administration — use standard procedures for both the MAPD DLG and the Co-Resident DLG, and administer the DLG to point to the IP Address of firewall.