3Com 2250-SFP A Obtaining Support For Your Product, Register Your Product, Troubleshoot Online

Models: 2426-PWR 2250-SFP 2226-SFP

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A OBTAINING SUPPORT FOR YOUR PRODUCT

A OBTAINING SUPPORT FOR YOUR PRODUCT

Register Your Product

Warranty and other service benefits start from the date of purchase, so it is important to register your product quickly to ensure you get full use of the warranty and other service benefits available to you.

Warranty and other service benefits are enabled through product registration. Register your product at http://eSupport.3com.com/. 3Com eSupport services are based on accounts that you create or have authorization to access. First time users must apply for a user name and password that provides access to a number of eSupport features including Product Registration, Repair Services, and Service Request. If you have trouble registering your product, please contact 3Com Global Services for assistance.

Purchase Value-Added Services

To enhance response times or extend warranty benefits, contact 3Com or your authorized 3Com reseller. Value-added services like 3Com ExpressSM and GuardianSM can include 24x7 telephone technical support, software upgrades, onsite assistance or advance hardware replacement. Experienced engineers

are available to manage your installation with minimal disruption to your network. Expert assessment and implementation services are offered to fill resource gaps and ensure the success of your networking projects. More information on 3Com maintenance and Professional Services is available at www.3com.com.

Contact your authorized 3Com reseller or 3Com for a complete list of the value-added services available in your area.

Troubleshoot Online

You will find support tools posted on the 3Com Web site at www.3com.com/

3Com Knowledgebase helps you troubleshoot 3Com products. This query-based interactive tool is located at http://knowledgebase.3com.com and contains thousands of technical solutions written by 3Com support engineers.

Access Software Downloads

Software Updates are the bug fix/maintenance releases for the version of software initially purchased with the product. In order to access these Software

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3Com 2250-SFP, 2226-SFP manual A Obtaining Support For Your Product, Register Your Product, Purchase Value-Added Services