Troubleshooting Matrix
77
Amber LED
on Port 4 is
not lit
Power is not being
forwarded to network
device
nMake sure the cable
is properly
connected to the
network device.
nMake sure the cable
is firmly connected
to one of the four
IntelliJack ports
labeled 1-4.
nMake sure the cable
is a good straight-
through cable.
nMake sure network
device is 802.3af
compatible.
nMake sure the
power requirement
for network device
does not exceed 7
watts.
Authenticati
on Failure Wrong password has
been entered Confirm correct
password and re-type.
Timeout Device did not respond
within a specified
period of time
Refresh the screen after
a few seconds. If the
problem persists, try to
rediscover the device.
Event/
Message Description Solution