Troubleshooting Matrix

Event/

 

 

Message

Description

Solution

Amber LED

Power is not being

on Port 4 is

forwarded to network

not lit

device

n

n

n

n

n

Make sure the cable is properly connected to the network device.

Make sure the cable is firmly connected to one of the four IntelliJack ports labeled 1-4.

Make sure the cable is a good straight- through cable.

Make sure network device is 802.3af compatible.

Make sure the power requirement for network device does not exceed 7 watts.

Authenticati

Wrong password has

Confirm correct

on Failure

been entered

password and re-type.

Timeout

Device did not respond

 

within a specified

 

period of time

Refresh the screen after a few seconds. If the problem persists, try to rediscover the device.

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3Com 3CNJ205 manual Amber LED Power is not being On Port 4 is