Support from Your Network Supplier
NOTE: You do not need a user name and password with Web browser software, such as Netscape Navigator and Microsoft Internet Explorer.
Support from Your Network Supplier
If you require additional assistance, consult your network supplier. Many suppliers are authorized 3Com service partners who are qualified to provide a variety of services, including network planning, installation, hardware maintenance, application training, and support services.
When you consult your network supplier, have the following information ready:
■Product model name, part number, and serial number
■A list of system hardware and software, including revision levels
■Diagnostic error messages
■Details about recent configuration changes, if applicable
If you are unable to consult your network supplier, see the following section on how to contact 3Com.
81