3Com 3CR990 manual Viewing Network, Statistics, Accessing 3Com, Support Services

Viewing Network Statistics 61

4Click Test Remote Wake Up Restart. The PC shuts down.

■If the PC automatically powers on after the number of seconds specified in the Seconds Until Wakeup entry box, Remote Wake-Up is functioning correctly.

■If the PC does not power on, Remote Wake-Up is not functioning.

Go to: Troubleshooting Remote Wake-Up.

Viewing Network	You can monitor network statistics from the 3Com NIC diagnostics program.
Statistics	To view statistical information about the network:
	1 Start the 3Com NIC diagnostics program.
	For instructions on how to start the 3Com NIC diagnostics program
	Go to: 3Com NIC Diagnostics Program.
	2 Select the Statistics tab.
	The Statistics screen appears.
	The information is updated by the NIC every five seconds.
	For a description of each statistic, click the Help button on the Statistics screen,
	and click the link for the statistics descriptions.
	3 Click OK to exit the NIC diagnostics program.
Accessing 3Com	The 3Com NIC diagnostics program provides access to several support services
Support Services	such as the 3Com World Wide Web site, BBS information, and customer support
	information databases.

To access 3Com support services:

1Start the 3Com NIC diagnostics program.

For instructions on how to start the 3Com NIC diagnostics program Go to: 3Com NIC Diagnostics Program.

2Select the Support tab. The Support screen appears.

■Select Diagnostics to open the Diagnostics tab and run NIC tests. For instructions on how to run the NIC tests,

Go to: Running NIC Diagnostics Tests.

■Click Support Databases to display a Help system containing customer support databases about the NIC in these categories:

■Release notes—Display tips about installing and using the NIC.

■Frequently asked questions—Display common questions asked by customers and answered by 3Com customer support experts.

■KnowledgeBase topics—Display NIC compatibility topics.