A ORDERING ISDN SERVICE

This appendix describes how to order ISDN service. If you are ordering ISDN for the first time, you may either have 3Com order ISDN service for you, free of charge, or you may choose to call your telephone company and order ISDN yourself.

ISDN line provisioning information is subject to change. Visit 3Com’s World Wide Web site (http://www.3com.com) for the latest information.

Placing the ISDN Order Through 3Com

Simply call 1-800-572-3Com to have your ISDN line ordered for you. 3Com’s SupernetAccess service will provide the appropriate line parameters to your telephone company and schedule installation of your ISDN line, wherever possible. Be sure to ask for the order code or order confirmation number.

Placing the ISDN Order Through Your Telephone Company

To simplify the many features available for ISDN, Bellcore has created several packages, called ISDN Ordering Codes (IOC), for choosing the line configurations that best fit your needs. For the 3C882 ISDN modem, 3Com recommends Capability Package S1.

If IOC S1 is not recognized by your telephone company, then Package M (with ACO added and, if you want supplementary voice services, ask for FCO as well) may be substituted. Should your telephone company fail to recognize either IOC S1or M, refer to “ISDN Line Parameter Tables”.