3COMIMPACTIQ External Isdn Modem User Guide
 3Com Corporation 5400 Bayfront Plaza Santa Clara, California
 Year
Limited Warranty
Page
 Contents
 Call Forwarding
Configuration for AN Apple Macintosh Computer
 Placing Isdn Data Calls
AT&T 5ESS Custom Switch A-6
 Registers
Specifications
 Configuration for Two Telephone Numbers and Two Analog
Computer to 3C882 Isdn Modem COM Port Connection
 3C882 Configuration Steps for a Macintosh
FreePPP Setup Screen
 Text Conventions
Tables
Page
 About this Guide
How to Use This Guide
Introduction
Appendix B
 Conventions
 Introduction
 3C882 Isdn Modem Features
Easy Installation and Use
3C882 Isdn modem provides the following features
 Protocols
High Performance
Isdn Standards and Interface
Ansi V.120 rate adaption
 3C882 Isdn Modem Package Contents
 Before You Install the 3C882 Isdn Modem
 Apple Macintosh Requirements
IBM PC or Compatible Requirements
 Isdn Information Sheet
Isdn Information
 Introduction
 Main hardware installation steps are depicted
Installing the 3C882
 Color Description
Familiarizing Yourself with the 3C882 Isdn Modem
Green
LED remains lit but does not flash
 You will need the following type of serial cable
Installing a Serial Cable
 To install the 3C882 Isdn modem serial cable
 1Installing the Isdn Cable
Installing Analog Equipment
To install an analog device
 Analog Equipment Connection
 Power Cable Connection
Installing the Power Cable
 This completes the 3C882 Isdn modem installation
 IBM-COMPATIBLE PC
Configuration for AN
Running Windows
Configuring the 3C882 Isdn Modem for a PC
 Installing the 3C882 Software
To install the 3C882 Isdn modem software
Click OK
 Running the Spid Wizard
Click OK to complete the installation
 You will see a start message, as shown in Figure
Double-click the 3ComImpact IQ icon shown in Figure
 First Telephone Number Dialog Box for PC
 Second Telephone Number Dialog Box for PC
Appears
 Configuration Dialog Box for PC
Click Finish
 Configuration for AN IBM-COMPATIBLE PC Running Windows
 Appears Click Finish
Configuring Multilink PPP
 Configuring Voice Call Routing
Configuring the B Channel Rate
 One Telephone Number and Two Analog Devices
10 Voice Call Routing Default Setting
 11 Configuration for One Telephone Number and Two Devices
 Verifying the Configuration
 Configuration for AN IBM-COMPATIBLE PC Running Windows
 13 New Hardware Dialog Box
Setup Using Windows
 14 Install From Disk Dialog Box
Install From Disk dialog box appears, as shown
 Check Show All Devices
Setup Using Windows NT 3.5.1 RAS
 16 Network Settings Dialog Box
 Remote Access Setup dialog box appears
Remote Access Setup dialog box appears, as shown in Figure
 Click Continue
Setup for Windows NT
 Setup for Windows NT 4.0
 19 Modem Manufacturers and Models Dialog Box
New Modem Manufacture screen will open, as shown in Figure
 Dialog box indicates successful setup Click Finish
Configure Dial-Up Networking
Dial Up Networking for Windows
 Click Finish
 Click Next to view the Connection Type dialog box
 Dial-up Networking for Windows NT
Service Provider dialog box opens
 20 New Phonebook Entry Wizard
New Phonebook Entry screen opens, as shown in Figure
 21 Phonebook Entry Screen
 Click the TCP/IP Settings button
 Setup for 230Kbps
Setting up 230K for Windows NT
3C882 Isdn modem allows for transfer rates of up to
 Click Configure Select 3ComImpact IQ 230K
Setting up 230K for Windows 95 and Windows NT
 3C882 Isdn modem. This will set the baud rate to 230.4 Kbps
 Setup for 230Kbps
 Configuration for AN IBM-COMPATIBLE PC Running Windows
 Configuring the 3C882 Isdn Modem for a Macintosh Computer
Configuration for AN Apple Macintosh Computer
 Message box appears as shown in Figure
Installation Message Box
 Double-click the 3ComImpact IQ program icon shown in Figure
Click OK This completes the software installation
 Spid Wizard Start Screen
Select Modem Port Screen
 First Telephone Number Screen for Macintosh
 Second Telephone Screen for Macintosh
 Configuration Dialog Box for Macintosh
Quit. Click Quit to leave the Configuration dialog box
 Configuring the B Channel Rate
 Configuring Voice Call Routing
 RS-232
 12 Configuration to ring both ports simultaneously
Layer 1 UP Spid 1 Init if required
 Set Up Using OT/PPP and Open Transport
Configuring Internet Access for a Macintosh Computer
 Configuring Internet Access for a Macintosh Computer
 14 OT/PPP Modem Control Panel
 15 TCP/IP Control Panel
 Click on the Accounts tab and select New
Set Up Using FreePPP with Open Transport
 17 FreePPP Account Screen
Account screen will open as shown in Figure
 18 FreePPP Connection Screen
 Configuring Internet Access for a Macintosh Computer
 20 FreePPP TCP/IP Control Panel
Choose FreePPP from the Connect via pop up menu
 Advanced Configuration Parameter Default Values
Advanced Configuration
 QuickSelect
 Auto Answer
Compression
Baud Rate
 Changing the Parameter Settings
Type
Then press Enter or Return
 Autobaud Enabled $B0
Enabled %C2
Incoming Outgoing calls S70=3 Auto Answer
Answer
 Advanced Configuration
 Supplementary Voice Features
Features
Supplementary Voice
Call Forwarding
 Isdn Call Waiting
How to Use Call Waiting How Do Do This
Then put on hold
Call?
 How to Use Call Conference How Do Do This
Troubleshooting
Conference call? Press and release the switch hook button
Call Conference
 Call Transfer
Call Drop
 Switch back to the first call?
Isdn Service from Pacific Bell
 This completes the procedure for Pacific Bell Isdn users
 Placing and Receiving
Calls
Placing Isdn Data Calls
 Placing Calls Manually
Placing Calls Automatically
 Placing Multilink PPP Calls
 Placing a TollMizer Call
 Receiving Isdn Data Calls
 Receiving Voice Calls Using an Analog Phone Port
Placing Voice Calls Using an Analog Phone Port
When the 3C882 Isdn modem receives a voice call,
Channels flash and then remain lit
 Isdn Call Logging
 Troubleshooting
 Troubleshooting
 Checking the Basics
Monitoring LEDs
Monitoring the Test LED
 Monitoring the B Channel LEDs
Monitoring the D Channel LED
Monitoring the SD LED
Monitoring the RD LED
 Monitoring the DTR LED
Evaluating Symptoms and Solutions
 Circuit-switched voice and data
That your line is configured for
Line Service
Switch type has been
 LED remains lit Properly configured You receive a
Possible Cause Solution Connection has
Upon power up Previous firmware
Lights Disabled
 Does not work By default S76=1. Use terminal
Symptom Possible Cause Solution
Appropriate value. Refer to
Result Codes for the available options
 Microkey Error Codes
 Restoring the 3C882 Isdn Modem to Autobaud
Error Code Possible Cause Solution 1022
 Using On-Line Help
 Ordering Isdn Service
Placing the Isdn Order Through 3Com
Placing the Isdn Order Through Your Telephone Company
 Appendix a Ordering Isdn Service
 What Do I Need To Support Supplementary Voice Features?
 Isdn Line Parameter Tables
 Table A-2 Line Configuration for AT&T 5ESS NI1
AT&T 5ESS Switch NI1
 AT&T 5ESS Custom Switch
 Table A-4 Line Configuration for DMS
NorthernTelecomDMS 100 Switch
 Table A-5 Line Configuration for Siemens Ewsd
Siemens Ewsd Switch
 AT Command Set
AT Commands REGISTERS, and Result Codes
 Command at any speed default
Command state on detecting on-off
Host computer default
Answer mode only
 Initial configuration set
\T0 disables inactivity timer default
Reset AT Z
System reset
 Registers except S0 are the 3Com extended registers
Registers
 Isdn
 Phone #1 calls blocked Phone #2 to Phone port 2 only
Default
Phone #1 calls blocked Phone #2 to Phone port 1 or
S65 Isdn Call Logging for Voice Calls for Phone Port
 S75 Connection Delay
 Locally Assigned Address
Public Switched Network Directory Number default
Internet Protocol IP Address
Ieee 802.1 Globally Assigned MAC Address
 Table B-3 lists the 3C882 Isdn modem result codes
Result Codes
 Appendix B AT COMMANDS, S REGISTERS, and Result Codes
 3C882 Isdn Modem Specifications
Specifications
 Clear to Send CTS From Isdn modem
RS-232 COM Port Pin Specifications
 PC Serial Cable Pin Specifications
Macintosh Serial Cable Pin Specifications
Receive Data RD Send Data SD
 Appendix C Specifications
 Configuration Using
Configuration Using DOS
To copy the README.TXT file, at the C\3Com prompt, type
 Use the Space Bar to select the 3C882 Isdn modem’s COM port
 Configuration Using DOS
 Appendix D Configuration Using DOS
 Async-Sync PPP Conversion
Glossary
Channel
Call Drop
 COM port
Chap
 Kbps
Firmware
Layer
Multilink PPP
 PAP
Plain old telephone service
 Glossary
 Glossary
 Apple Macintosh requirements 1-6 Async-Sync PPP
Numerics
 Pinout specifications C-2 compression 5-3 configuration
FreePPP
Data calls placing
 Troubleshooting Environmental operating range C-1
Setup
DTR LED monitoring
 LEDs B1 channel
For Northern Telecom DMS 100 A-7 for Siemens Ewsd A-8
 Result codes B-9 Ringer equivalence number C-1
Ordering Isdn service
 Warranty 1-4 Windows Plug and Play setup
 Windows NT 3.5.1 3-17 Windows NT 4.0
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 Limited Warranty
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 3COM END User Software License Agreement
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