Before You Install the 3C882 Isdn Modem | 3Com ISDN Modem guide

Before You Install the 3C882 ISDN Modem

1-5

■3.5-inch installation diskettes for PCs running Windows® 95, Windows NT®, or Windows 3.x

■3.5-inch installation diskette for PCs running DOS

■3.5-inch installation diskette for Macintosh computers

■3ComImpact IQ External ISDN Modem User Guide

■3ComImpact IQ External ISDN Modem Quick Start Instructions

■RS232 Serial Port Cable

Before You Install the 3C882 ISDN Modem

To install and use the 3C882 ISDN modem successfully, you must have the following:

■Correct ISDN service installed at your location with an available ISDN RJ-11 outlet. If you have not ordered ISDN service yet, see Appendix A.

■ISDN conﬁguration information. Complete the ISDN Information Sheet in the “ISDN Information” section of this chapter.

■A computer that meets UL standards in the United States or is certiﬁed to CSA standards in Canada. Refer to the section “IBM PC or Compatible Requirements” for an IBM or IBM-compatible PC. Refer to the section “Apple Macintosh Requirements” for an Apple Macintosh computer.

■For Macintosh users, one 25-pin male to mini DIN 8-pin male serial cable.

To order a free Macintosh serial cable, refer to the information enclosed in your 3C882 ISDN modem package. If you are supplying your own serial cable, ensure that it meets the pin speciﬁcations provided in Appendix C.

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3Com ISDN Modem manual Before You Install the 3C882 Isdn Modem

Contents

3COMIMPACTIQ External Isdn Modem User Guide 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Year Limited WarrantyPage Contents Call Forwarding Configuration for AN Apple Macintosh Computer Placing Isdn Data Calls AT&T 5ESS Custom Switch A-6 Registers Specifications Conﬁguration for Two Telephone Numbers and Two Analog Computer to 3C882 Isdn Modem COM Port Connection 3C882 Conﬁguration Steps for a Macintosh FreePPP Setup Screen Text Conventions TablesPage Appendix B How to Use This GuideAbout this Guide Introduction Conventions Introduction Easy Installation and Use 3C882 Isdn Modem Features3C882 Isdn modem provides the following features Ansi V.120 rate adaption High PerformanceProtocols Isdn Standards and Interface 3C882 Isdn Modem Package Contents Before You Install the 3C882 Isdn Modem Apple Macintosh Requirements IBM PC or Compatible Requirements Isdn Information Sheet Isdn Information Introduction Main hardware installation steps are depicted Installing the 3C882 LED remains lit but does not flash Familiarizing Yourself with the 3C882 Isdn ModemColor Description Green You will need the following type of serial cable Installing a Serial Cable To install the 3C882 Isdn modem serial cable Installing Analog Equipment 1Installing the Isdn CableTo install an analog device Analog Equipment Connection Power Cable Connection Installing the Power Cable This completes the 3C882 Isdn modem installation Conﬁguring the 3C882 Isdn Modem for a PC Configuration for ANIBM-COMPATIBLE PC Running Windows To install the 3C882 Isdn modem software Installing the 3C882 SoftwareClick OK Running the Spid Wizard Click OK to complete the installation You will see a start message, as shown in Figure Double-click the 3ComImpact IQ icon shown in Figure First Telephone Number Dialog Box for PC Second Telephone Number Dialog Box for PC Appears Conﬁguration Dialog Box for PC Click Finish Configuration for AN IBM-COMPATIBLE PC Running Windows Appears Click Finish Conﬁguring Multilink PPP Conﬁguring Voice Call Routing Conﬁguring the B Channel Rate One Telephone Number and Two Analog Devices 10 Voice Call Routing Default Setting 11 Conﬁguration for One Telephone Number and Two Devices Verifying the Conﬁguration Configuration for AN IBM-COMPATIBLE PC Running Windows 13 New Hardware Dialog Box Setup Using Windows 14 Install From Disk Dialog Box Install From Disk dialog box appears, as shown Check Show All Devices Setup Using Windows NT 3.5.1 RAS 16 Network Settings Dialog Box Remote Access Setup dialog box appears Remote Access Setup dialog box appears, as shown in Figure Click Continue Setup for Windows NT Setup for Windows NT 4.0 19 Modem Manufacturers and Models Dialog Box New Modem Manufacture screen will open, as shown in Figure Conﬁgure Dial-Up Networking Dialog box indicates successful setup Click FinishDial Up Networking for Windows Click Finish Click Next to view the Connection Type dialog box Dial-up Networking for Windows NT Service Provider dialog box opens 20 New Phonebook Entry Wizard New Phonebook Entry screen opens, as shown in Figure 21 Phonebook Entry Screen Click the TCP/IP Settings button Setting up 230K for Windows NT Setup for 230Kbps3C882 Isdn modem allows for transfer rates of up to Click Conﬁgure Select 3ComImpact IQ 230K Setting up 230K for Windows 95 and Windows NT 3C882 Isdn modem. This will set the baud rate to 230.4 Kbps Setup for 230Kbps Configuration for AN IBM-COMPATIBLE PC Running Windows Conﬁguring the 3C882 Isdn Modem for a Macintosh Computer Configuration for AN Apple Macintosh Computer Message box appears as shown in Figure Installation Message Box Double-click the 3ComImpact IQ program icon shown in Figure Click OK This completes the software installation Spid Wizard Start Screen Select Modem Port Screen First Telephone Number Screen for Macintosh Second Telephone Screen for Macintosh Conﬁguration Dialog Box for Macintosh Quit. Click Quit to leave the Conﬁguration dialog box Conﬁguring the B Channel Rate Conﬁguring Voice Call Routing RS-232 12 Conﬁguration to ring both ports simultaneously Layer 1 UP Spid 1 Init if required Set Up Using OT/PPP and Open Transport Conﬁguring Internet Access for a Macintosh Computer Configuring Internet Access for a Macintosh Computer 14 OT/PPP Modem Control Panel 15 TCP/IP Control Panel Click on the Accounts tab and select New Set Up Using FreePPP with Open Transport 17 FreePPP Account Screen Account screen will open as shown in Figure 18 FreePPP Connection Screen Configuring Internet Access for a Macintosh Computer 20 FreePPP TCP/IP Control Panel Choose FreePPP from the Connect via pop up menu Advanced Conﬁguration Parameter Default Values Advanced Configuration QuickSelect Compression Auto AnswerBaud Rate Type Changing the Parameter SettingsThen press Enter or Return Answer Enabled %C2Autobaud Enabled $B0 Incoming Outgoing calls S70=3 Auto Answer Advanced Configuration Call Forwarding FeaturesSupplementary Voice Features Supplementary Voice Call? How to Use Call Waiting How Do Do ThisIsdn Call Waiting Then put on hold Call Conference TroubleshootingHow to Use Call Conference How Do Do This Conference call? Press and release the switch hook button Call Transfer Call Drop Switch back to the first call? Isdn Service from Paciﬁc Bell This completes the procedure for Paciﬁc Bell Isdn users Calls Placing and ReceivingPlacing Isdn Data Calls Placing Calls Manually Placing Calls Automatically Placing Multilink PPP Calls Placing a TollMizer Call Receiving Isdn Data Calls Channels ﬂash and then remain lit Placing Voice Calls Using an Analog Phone PortReceiving Voice Calls Using an Analog Phone Port When the 3C882 Isdn modem receives a voice call, Isdn Call Logging Troubleshooting Troubleshooting Monitoring LEDs Checking the BasicsMonitoring the Test LED Monitoring the RD LED Monitoring the D Channel LEDMonitoring the B Channel LEDs Monitoring the SD LED Monitoring the DTR LED Evaluating Symptoms and Solutions Switch type has been That your line is configured forCircuit-switched voice and data Line Service Lights Disabled Possible Cause Solution Connection hasLED remains lit Properly configured You receive a Upon power up Previous firmware Result Codes for the available options Symptom Possible Cause SolutionDoes not work By default S76=1. Use terminal Appropriate value. Refer to Microkey Error Codes Restoring the 3C882 Isdn Modem to Autobaud Error Code Possible Cause Solution 1022 Using On-Line Help Placing the Isdn Order Through 3Com Ordering Isdn ServicePlacing the Isdn Order Through Your Telephone Company Appendix a Ordering Isdn Service What Do I Need To Support Supplementary Voice Features? Isdn Line Parameter Tables Table A-2 Line Conﬁguration for AT&T 5ESS NI1 AT&T 5ESS Switch NI1 AT&T 5ESS Custom Switch Table A-4 Line Conﬁguration for DMS NorthernTelecomDMS 100 Switch Table A-5 Line Conﬁguration for Siemens Ewsd Siemens Ewsd Switch AT Command Set AT Commands REGISTERS, and Result Codes Answer mode only Command state on detecting on-offCommand at any speed default Host computer default System reset \T0 disables inactivity timer defaultInitial configuration set Reset AT Z Registers except S0 are the 3Com extended registers Registers Isdn S65 Isdn Call Logging for Voice Calls for Phone Port DefaultPhone #1 calls blocked Phone #2 to Phone port 2 only Phone #1 calls blocked Phone #2 to Phone port 1 or S75 Connection Delay Ieee 802.1 Globally Assigned MAC Address Public Switched Network Directory Number defaultLocally Assigned Address Internet Protocol IP Address Table B-3 lists the 3C882 Isdn modem result codes Result Codes Appendix B AT COMMANDS, S REGISTERS, and Result Codes 3C882 Isdn Modem Speciﬁcations Specifications Clear to Send CTS From Isdn modem RS-232 COM Port Pin Speciﬁcations Macintosh Serial Cable Pin Speciﬁcations PC Serial Cable Pin SpeciﬁcationsReceive Data RD Send Data SD Appendix C Specifications Conﬁguration Using DOS Configuration UsingTo copy the README.TXT ﬁle, at the C\3Com prompt, type Use the Space Bar to select the 3C882 Isdn modem’s COM port Configuration Using DOS Appendix D Configuration Using DOS Call Drop GlossaryAsync-Sync PPP Conversion Channel COM port Chap Multilink PPP FirmwareKbps Layer PAP Plain old telephone service Glossary Glossary Apple Macintosh requirements 1-6 Async-Sync PPP Numerics FreePPP Pinout speciﬁcations C-2 compression 5-3 conﬁgurationData calls placing Setup Troubleshooting Environmental operating range C-1DTR LED monitoring LEDs B1 channel For Northern Telecom DMS 100 A-7 for Siemens Ewsd A-8 Result codes B-9 Ringer equivalence number C-1 Ordering Isdn service Warranty 1-4 Windows Plug and Play setup Windows NT 3.5.1 3-17 Windows NT 4.0 Page Limited Warranty 3Com Corporation Bayfront Plaza 3COM END User Software License Agreement For civilian agencies Interference Handbook Canadian Notice