68APPENDIX B: OBTAINING SUPPORT FOR YOUR 3COM PRODUCTS

 

success of your networking projects. For more information on 3Com

 

Extended Warranty and Professional Services, see:

 

http://www.3com.com/

 

Contact your authorized 3Com reseller or 3Com for additional product

 

and support information. See the table of access numbers later in this

 

appendix.

 

 

Access Software

You are entitled to bug fix / maintenance releases for the version of

Downloads

software that you initially purchased with your 3Com product. To obtain

 

access to this software, you need to register your product and then use

 

the Serial Number as your login. Restricted Software is available at:

 

http://eSupport.3com.com/

 

To obtain software releases that follow the software version that you

 

originally purchased, 3Com recommends that you buy an Express or

 

Guardian contract, a Software Upgrades contract, or an equivalent

 

support contract from 3Com or your reseller. Support contracts that

 

include software upgrades cover feature enhancements, incremental

 

functionality, and bug fixes, but they do not include software that is

 

released by 3Com as a separately ordered product. Separately orderable

 

software releases and licenses are listed in the 3Com Price List and are

 

available for purchase from your 3Com reseller.

 

 

Contact Us

3Com offers telephone, internet, and e-mail access to technical support

 

and repair services. To access these services for your region, use the

 

appropriate telephone number, URL, or e-mail address from the table in

 

the next section.

Telephone Technical

To obtain telephone support as part of your warranty and other service

Support and Repair

benefits, you must first register your product at:

 

http://eSupport.3com.com/

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3Com NJ220 manual Access Software