VCX V7000 IP Telephony Solution System Release
V7000 Telephone Guide
2101 Basic Telephone 2102 Business Telephone 3101 Basic Telephone
3102 Business Telephone 3105 Attendant Console
UNITED STATES GOVERNMENT LEGENDS
3Com Corporation 350 Campus Drive Marlborough, MA
ABOUT THIS GUIDE
CONTENTS
TELEPHONE - MODEL
2 VCX V7000 BUSINESS TELEPHONE - MODEL
6 STANDARD FEATURES
4 VCX V7000 BUSINESS TELEPHONE - MODEL
5 VCX V7000 ATTENDANT CONSOLES - MODEL 3105 AND COMPLEMENT ATTENDANT
INDEX
7 ADVANCED FEATURES
Page
ABOUT THIS GUIDE
Commands
Conventions
SETDefault !0 -IP NETaddr =
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Gateway Fast Track Installation Guide
Fast Track Installation Guide
VCXTM Installation and Maintenance Guide VCXTM Administration Guide
V7350 Unified Messaging Suite Installation Guide
V7000 Telephone Guide System Release
Example
VCX V7000 BASIC
VCX Telephone Model 2101 Overview Buttons and Controls Feature Codes
1 TELEPHONE - MODEL
For information about the 2102 Business Telephone, see Chapter
Model
VCX Telephone
Overview
phone. If this is the case, you cannot program the phone to use your
Buttons and
Controls
1 Handset
7 Telephone key pad
Table 3 lists the feature codes on the 2101 Basic Telephone
Feature Codes
Feature Codes
Code
Performs soft reset. For administrator use only
Force registration. For administrator use only
Performs hard reset. For administrator use only
Code
2 TELEPHONE - MODEL
Programmable Access Buttons Line Status Lights Feature Codes
VCX Telephone Model 2102 Overview Buttons and Controls
For information about the 2101 Basic Telephone, see Chapter
Model
VCX Telephone
Overview
phone. If this is the case, you cannot program the phone to use your
Buttons and
10a-f
Controls
1 Handset
6 Telephone key pad
Programmable
Access Buttons
Figure 3 shows the 18 programmable Access buttons
Figure 3 Access Buttons
Your administrator can change these settings
have a programmed Access button have an asterisk
Feature Codes
this button and then pressing the code on the telephone keypad
Code
Table 5 Feature Codes
Description
24 CHAPTER 2 VCX V7000 BUSINESS TELEPHONE - MODEL
Force registration. For administrator use only
Feature Codes
Performs soft reset. For administrator use only
Performs hard reset. For administrator use only
26 CHAPTER 2 VCX V7000 BUSINESS TELEPHONE - MODEL
3 - MODELS 3101 AND 3101SP
Programmable Access Buttons
VCX V7000 BASIC TELEPHONES
VCX Telephone Model 3101 and 3101SP Overview Buttons and Controls
3101SP Overview
Model 3101 and
VCX Telephone
phone. If this is the case, you cannot program the phone to use your
Controls
Buttons and
Figure 4 shows the buttons and controls on the VCX Model 3101SP Basic
Telephone. The VCX Model 3101 Basic Telephone does not include a
30 CHAPTER 3 VCX V7000 BASIC TELEPHONES - MODELS 3101 AND 3101SP
The VCX Model 3101SP Basic Telephone includes a microphone and
supports speaker phone operation. The VCX Model 3101 Basic Telephone
11 Telephone key pad
Access Buttons
your administrator defines one or more buttons as User Speed Dials
Programmable
Table 6 Feature Codes
Code
Description
System Appearance
Status Lights for
Buttons
Force registration. For administrator use only
VCX V7000 BUSINESS
Programmable Access Buttons Status Lights
4 TELEPHONE - MODEL
VCX Telephone Model 3102 Overview Buttons and Controls
Model
VCX Telephone
Overview
phone. If this is the case, you cannot program the phone to use your
Controls
Buttons and
Figure 6 shows the buttons and controls on the VCX Model
Figure 6 VCX Model 3102 Business Telephone
6 Programmable Access buttons - See Programmable Access Buttons
9 Telephone key pad
38 CHAPTER 4 VCX V7000 BUSINESS TELEPHONE - MODEL
22 Handset
Figure 7 shows the 18 programmable Access buttons on the phone
Access Buttons
Figure 7 Access Buttons
Programmable
Table 8 lists the feature codes on the 3102 Business Telephone
Force registration. For administrator use only
Status Lights
Performs soft reset. For administrator use only
Performs hard reset. For administrator use only
Status Lights
Table 9 Status Lights for System Appearance Buttons
If the light is
The line is
44 CHAPTER 4 VCX V7000 BUSINESS TELEPHONE - MODEL
VCX V7000 ATTENDANT
COMPLEMENT ATTENDANT
5 CONSOLES - MODEL 3105 AND
Access Buttons
VCX Attendant
Console
Figure 8 VCX 3105 Attendant Console
d Click Search
Attendant
Complement
Software
Attendant Console
The main window includes three areas
Table 11 Elements of the Complement Attendant Software Screens
Table 12 Complement Attendant Software Buttons and Keyboard Shortcuts
Complement Attendant Software
Page
Answering a Call Using the Hands Free Feature Making Calls
STANDARD FEATURES
Using the Telephone Display Panel Viewing the Call History
Setting up a Conference Call Muting Calls Terminating Calls
Free Feature
Using the Hands
Using a Headset 3102 phone only
the Speaker when a call arrives
Making Internal Calls
Making Calls
CAUTION This option is for administrator access only. Unauthorized
Using the
Telephone Display
Panel
b For received calls, press c For missed calls, press
on Hold
Putting a Call
While on a Call
calls
Setting up a
Conference Call
Muting Calls
Another Phone
Transferring a Call
Transferring a Call
Volume
Directly to Voice
Mail
through 7 counting from the top of the Access buttons. See Figure
Feature + 104 and then adjust the speaker volume
Speed Dialing
On the 2102 Business phone, the speed dial buttons are Buttons
Call Park
to retrieve it. The factory default Call Park extension numbers are
The Display Panel shows a display similar to the following
To park a call
To prepare the headset for all calls on the Model 3102 Business
The handset can be either on hook or off hook
Accessing the VCX 7000 User Interface
ADVANCED FEATURES
VCX 7000 User Interface Overview Enable Speed Dial Codes
Enable Call Forwarding Controlling Caller ID
Accessing the
VCX 7000 User
Interface
Interface Overview
Welcome My Extensions Calling Features Log Out
VCX 7000 User
of the VCX V7000 User Interface
Welcome
My Extensions
72 CHAPTER 7 ADVANCED FEATURES
Enable Speed Dial
Calling Features
Codes
Enable Call
Forwarding
Make sure you write these speed dial codes in a secure location
telephone
Answer Condition
Caller ID
Controlling
Line Condition
Condition
Controlling Caller ID
Extensions
Enabling Bridge
Logging Out
The Login screen appears 2 Close your web browser
Logging Out
80 CHAPTER 7 ADVANCED FEATURES
Numbers
INDEX
Page
voice mail transferring a call to 64 volume controlling
VCX User Interface accessing 70 logging out 79 login screen
84 INDEX