Manuals / 3Com / Computer Equipment / Network Router

3Com V7000 manual Using the Hands, Free Feature, Using a Headset 3102 phone only, Second Call

Models: V7000

1 84

Download 84 pages 45.08 Kb

Page 56

■Using a Headset (3102 phone only)

56CHAPTER 6: STANDARD FEATURES

■Using a Headset (3102 phone only)

Answering a Call To answer an incoming call, lift the handset.

If your phone includes multiple access lines, press the Access button for the line on which the new call is arriving.

If your phone includes a speaker, you can answer a call by pressing the Speaker button (Models 2102, 3101SP, and 3102). For Model 2101, press Feature + 104 to activate the speaker. Model 3101 does not support speaker operation.

Answering a Use one these procedures to answer a call while you are on a call:

Second Call

Using the 2102, 3101 (both models), or 3102 Model Telephone:

1Press the Hold button to put the current call on hold.

2Press the Access button for the line on which the new call is arriving.

3To return to the original call, press the Hold button to put the new call on hold or hang up the new call and then press the Access button to access the original call.

Using the 2101 Model Telephone

1Press the Call Toggle button to put the current call on hold and to access the second call.

2To return to the original call, press the Call Toggle button again.

3To toggle between the two calls, press the Call Toggle button again.

Using the Hands	The Hands Free feature answers your phone automatically by turning on
Free Feature	the Speaker when a call arrives.

To enable or disable the Hands Free feature:

■For Models 2102 and 3102, press the HANDS FREE button on the phone. The red light next to the button comes on or goes out

Image 56

3Com V7000 Using the Hands, Free Feature, Using a Headset 3102 phone only, Second Call, the Speaker when a call arrives

Contents

V7000 Telephone Guide VCX V7000 IP Telephony Solution System Release2101 Basic Telephone 2102 Business Telephone 3101 Basic Telephone 3102 Business Telephone 3105 Attendant Console3Com Corporation 350 Campus Drive Marlborough, MA UNITED STATES GOVERNMENT LEGENDSCONTENTS ABOUT THIS GUIDETELEPHONE - MODEL 2 VCX V7000 BUSINESS TELEPHONE - MODEL5 VCX V7000 ATTENDANT CONSOLES - MODEL 3105 AND COMPLEMENT ATTENDANT 6 STANDARD FEATURES4 VCX V7000 BUSINESS TELEPHONE - MODEL 7 ADVANCED FEATURES INDEXPage ABOUT THIS GUIDE Conventions CommandsSETDefault !0 -IP NETaddr = IconFast Track Installation Guide Gateway Fast Track Installation GuideVCXTM Installation and Maintenance Guide VCXTM Administration Guide V7350 Unified Messaging Suite Installation GuideExample V7000 Telephone Guide System ReleaseVCX Telephone Model 2101 Overview Buttons and Controls Feature Codes VCX V7000 BASIC1 TELEPHONE - MODEL For information about the 2102 Business Telephone, see ChapterVCX Telephone ModelOverview phone. If this is the case, you cannot program the phone to use your1 Handset Buttons andControls 7 Telephone key pad Feature Codes Table 3 lists the feature codes on the 2101 Basic TelephoneFeature Codes CodeForce registration. For administrator use only Performs soft reset. For administrator use onlyPerforms hard reset. For administrator use only CodeProgrammable Access Buttons Line Status Lights Feature Codes 2 TELEPHONE - MODELVCX Telephone Model 2102 Overview Buttons and Controls For information about the 2101 Basic Telephone, see ChapterVCX Telephone ModelOverview phone. If this is the case, you cannot program the phone to use your10a-f Buttons andControls 1 Handset6 Telephone key pad Access Buttons ProgrammableFigure 3 shows the 18 programmable Access buttons Figure 3 Access ButtonsYour administrator can change these settings this button and then pressing the code on the telephone keypad have a programmed Access button have an asteriskFeature Codes Table 5 Feature Codes CodeDescription 24 CHAPTER 2 VCX V7000 BUSINESS TELEPHONE - MODELFeature Codes Force registration. For administrator use onlyPerforms soft reset. For administrator use only Performs hard reset. For administrator use only26 CHAPTER 2 VCX V7000 BUSINESS TELEPHONE - MODEL Programmable Access Buttons 3 - MODELS 3101 AND 3101SPVCX V7000 BASIC TELEPHONES VCX Telephone Model 3101 and 3101SP Overview Buttons and ControlsModel 3101 and 3101SP OverviewVCX Telephone phone. If this is the case, you cannot program the phone to use yourButtons and ControlsFigure 4 shows the buttons and controls on the VCX Model 3101SP Basic Telephone. The VCX Model 3101 Basic Telephone does not include a30 CHAPTER 3 VCX V7000 BASIC TELEPHONES - MODELS 3101 AND 3101SP 11 Telephone key pad The VCX Model 3101SP Basic Telephone includes a microphone andsupports speaker phone operation. The VCX Model 3101 Basic Telephone Programmable Access Buttonsyour administrator defines one or more buttons as User Speed Dials Description Table 6 Feature CodesCode Status Lights for System AppearanceButtons Force registration. For administrator use onlyProgrammable Access Buttons Status Lights VCX V7000 BUSINESS4 TELEPHONE - MODEL VCX Telephone Model 3102 Overview Buttons and ControlsVCX Telephone ModelOverview phone. If this is the case, you cannot program the phone to use yourButtons and ControlsFigure 6 shows the buttons and controls on the VCX Model Figure 6 VCX Model 3102 Business Telephone38 CHAPTER 4 VCX V7000 BUSINESS TELEPHONE - MODEL 6 Programmable Access buttons - See Programmable Access Buttons9 Telephone key pad 22 Handset Access Buttons Figure 7 shows the 18 programmable Access buttons on the phoneFigure 7 Access Buttons ProgrammableTable 8 lists the feature codes on the 3102 Business Telephone Status Lights Force registration. For administrator use onlyPerforms soft reset. For administrator use only Performs hard reset. For administrator use onlyTable 9 Status Lights for System Appearance Buttons Status LightsIf the light is The line is44 CHAPTER 4 VCX V7000 BUSINESS TELEPHONE - MODEL 5 CONSOLES - MODEL 3105 AND VCX V7000 ATTENDANTCOMPLEMENT ATTENDANT Console Access ButtonsVCX Attendant Figure 8 VCX 3105 Attendant Console d Click Search Complement AttendantSoftware Attendant ConsoleThe main window includes three areas Table 11 Elements of the Complement Attendant Software Screens Table 12 Complement Attendant Software Buttons and Keyboard Shortcuts Complement Attendant Software Page STANDARD FEATURES Answering a Call Using the Hands Free Feature Making CallsUsing the Telephone Display Panel Viewing the Call History Setting up a Conference Call Muting Calls Terminating CallsUsing the Hands Free FeatureUsing a Headset 3102 phone only the Speaker when a call arrivesMaking Calls Making Internal CallsUsing the CAUTION This option is for administrator access only. UnauthorizedTelephone Display Panelb For received calls, press c For missed calls, press Putting a Call on HoldWhile on a Call callsMuting Calls Setting up aConference Call Another Phone Transferring a Call Volume Transferring a CallDirectly to Voice MailFeature + 104 and then adjust the speaker volume through 7 counting from the top of the Access buttons. See FigureSpeed Dialing On the 2102 Business phone, the speed dial buttons are ButtonsThe Display Panel shows a display similar to the following Call Parkto retrieve it. The factory default Call Park extension numbers are To park a call The handset can be either on hook or off hook To prepare the headset for all calls on the Model 3102 BusinessADVANCED FEATURES Accessing the VCX 7000 User InterfaceVCX 7000 User Interface Overview Enable Speed Dial Codes Enable Call Forwarding Controlling Caller IDInterface Accessing theVCX 7000 User Welcome My Extensions Calling Features Log Out Interface OverviewVCX 7000 User of the VCX V7000 User Interface72 CHAPTER 7 ADVANCED FEATURES WelcomeMy Extensions Codes Enable Speed DialCalling Features Make sure you write these speed dial codes in a secure location Enable CallForwarding Answer Condition telephoneControlling Caller IDLine Condition ConditionControlling Caller ID Enabling Bridge ExtensionsLogging Out Logging OutThe Login screen appears 2 Close your web browser 80 CHAPTER 7 ADVANCED FEATURES INDEX NumbersPage VCX User Interface accessing 70 logging out 79 login screen voice mail transferring a call to 64 volume controlling84 INDEX