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3Com V7000 manual Answer Condition, telephone

Models: V7000

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Enable Call Forwarding

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VCX 7000 User Interface, you can forward all unanswered calls by pressing the access code and then entering the number to which you want the calls forwarded.

■Busy Line —Redirect incoming calls to another destination when your phone is busy. If you have multiple lines, busy means that all lines are in use. After you have configured this feature and set up an access code through the VCX 7000 User Interface, you can forward all calls that come in when your lines are busy by pressing the access code and then entering the number to which you want the calls forwarded.

■All Calls — Redirect incoming calls to another destination unconditionally. Use this feature when you plan to be away from your phone for an extended period of time. After you have configured this feature and set up an access code through the VCX 7000 User Interface, you can forward unanswered calls by pressing the access code and then entering the number to which you want the calls forwarded.

To set up call forwarding, log in to the VCX 7000 User Interface, select the Calling Features option, then access the Call Forwarding tabbed page. Enable the appropriate forwarding conditions and click Save.

Next, you must enter the appropriate access code and call forwarding number on your telephone.

Enabling the Ring No	To configure the Ring No Answer forwarding condition from the
Answer Condition	telephone:

1Enter the Call Forwarding access code that you set up on the VCX 7000 User Interface for the Ring No Answer condition, for example *76.

2Use the keypad to enter the number to which you want to forward your calls.

3To store the number, press the OK button.

4To disable this feature, dial the access code for the Ring No Answer condition, for example *76, then press OK.

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3Com V7000 manual Answer Condition, telephone

Contents

3102 Business Telephone 3105 Attendant Console V7000 Telephone GuideVCX V7000 IP Telephony Solution System Release 2101 Basic Telephone 2102 Business Telephone 3101 Basic TelephoneUNITED STATES GOVERNMENT LEGENDS 3Com Corporation 350 Campus Drive Marlborough, MA2 VCX V7000 BUSINESS TELEPHONE - MODEL CONTENTSABOUT THIS GUIDE TELEPHONE - MODEL6 STANDARD FEATURES 4 VCX V7000 BUSINESS TELEPHONE - MODEL5 VCX V7000 ATTENDANT CONSOLES - MODEL 3105 AND COMPLEMENT ATTENDANT INDEX 7 ADVANCED FEATURESPage ABOUT THIS GUIDE Icon ConventionsCommands SETDefault !0 -IP NETaddr =V7350 Unified Messaging Suite Installation Guide Fast Track Installation GuideGateway Fast Track Installation Guide VCXTM Installation and Maintenance Guide VCXTM Administration GuideV7000 Telephone Guide System Release ExampleFor information about the 2102 Business Telephone, see Chapter VCX Telephone Model 2101 Overview Buttons and Controls Feature CodesVCX V7000 BASIC 1 TELEPHONE - MODELphone. If this is the case, you cannot program the phone to use your VCX TelephoneModel OverviewButtons and Controls1 Handset 7 Telephone key pad Code Feature CodesTable 3 lists the feature codes on the 2101 Basic Telephone Feature CodesCode Force registration. For administrator use onlyPerforms soft reset. For administrator use only Performs hard reset. For administrator use onlyFor information about the 2101 Basic Telephone, see Chapter Programmable Access Buttons Line Status Lights Feature Codes2 TELEPHONE - MODEL VCX Telephone Model 2102 Overview Buttons and Controlsphone. If this is the case, you cannot program the phone to use your VCX TelephoneModel Overview1 Handset 10a-fButtons and Controls6 Telephone key pad Figure 3 Access Buttons Access ButtonsProgrammable Figure 3 shows the 18 programmable Access buttonsYour administrator can change these settings have a programmed Access button have an asterisk Feature Codesthis button and then pressing the code on the telephone keypad 24 CHAPTER 2 VCX V7000 BUSINESS TELEPHONE - MODEL Table 5 Feature CodesCode DescriptionPerforms hard reset. For administrator use only Feature CodesForce registration. For administrator use only Performs soft reset. For administrator use only26 CHAPTER 2 VCX V7000 BUSINESS TELEPHONE - MODEL VCX Telephone Model 3101 and 3101SP Overview Buttons and Controls Programmable Access Buttons3 - MODELS 3101 AND 3101SP VCX V7000 BASIC TELEPHONESphone. If this is the case, you cannot program the phone to use your Model 3101 and3101SP Overview VCX TelephoneTelephone. The VCX Model 3101 Basic Telephone does not include a Buttons andControls Figure 4 shows the buttons and controls on the VCX Model 3101SP Basic30 CHAPTER 3 VCX V7000 BASIC TELEPHONES - MODELS 3101 AND 3101SP The VCX Model 3101SP Basic Telephone includes a microphone and supports speaker phone operation. The VCX Model 3101 Basic Telephone11 Telephone key pad Access Buttons your administrator defines one or more buttons as User Speed DialsProgrammable Table 6 Feature Codes CodeDescription Force registration. For administrator use only Status Lights forSystem Appearance ButtonsVCX Telephone Model 3102 Overview Buttons and Controls Programmable Access Buttons Status LightsVCX V7000 BUSINESS 4 TELEPHONE - MODELphone. If this is the case, you cannot program the phone to use your VCX TelephoneModel OverviewFigure 6 VCX Model 3102 Business Telephone Buttons andControls Figure 6 shows the buttons and controls on the VCX Model6 Programmable Access buttons - See Programmable Access Buttons 9 Telephone key pad38 CHAPTER 4 VCX V7000 BUSINESS TELEPHONE - MODEL 22 Handset Programmable Access ButtonsFigure 7 shows the 18 programmable Access buttons on the phone Figure 7 Access ButtonsTable 8 lists the feature codes on the 3102 Business Telephone Performs hard reset. For administrator use only Status LightsForce registration. For administrator use only Performs soft reset. For administrator use onlyThe line is Table 9 Status Lights for System Appearance ButtonsStatus Lights If the light is44 CHAPTER 4 VCX V7000 BUSINESS TELEPHONE - MODEL VCX V7000 ATTENDANT COMPLEMENT ATTENDANT5 CONSOLES - MODEL 3105 AND Access Buttons VCX AttendantConsole Figure 8 VCX 3105 Attendant Console d Click Search Attendant Console ComplementAttendant SoftwareThe main window includes three areas Table 11 Elements of the Complement Attendant Software Screens Table 12 Complement Attendant Software Buttons and Keyboard Shortcuts Complement Attendant Software Page Setting up a Conference Call Muting Calls Terminating Calls STANDARD FEATURESAnswering a Call Using the Hands Free Feature Making Calls Using the Telephone Display Panel Viewing the Call Historythe Speaker when a call arrives Using the HandsFree Feature Using a Headset 3102 phone onlyMaking Internal Calls Making CallsPanel Using theCAUTION This option is for administrator access only. Unauthorized Telephone Displayb For received calls, press c For missed calls, press calls Putting a Callon Hold While on a CallSetting up a Conference CallMuting Calls Another Phone Transferring a Call Mail VolumeTransferring a Call Directly to VoiceOn the 2102 Business phone, the speed dial buttons are Buttons Feature + 104 and then adjust the speaker volumethrough 7 counting from the top of the Access buttons. See Figure Speed DialingCall Park to retrieve it. The factory default Call Park extension numbers areThe Display Panel shows a display similar to the following To park a call To prepare the headset for all calls on the Model 3102 Business The handset can be either on hook or off hookEnable Call Forwarding Controlling Caller ID ADVANCED FEATURESAccessing the VCX 7000 User Interface VCX 7000 User Interface Overview Enable Speed Dial CodesAccessing the VCX 7000 UserInterface of the VCX V7000 User Interface Welcome My Extensions Calling Features Log OutInterface Overview VCX 7000 UserWelcome My Extensions72 CHAPTER 7 ADVANCED FEATURES Enable Speed Dial Calling FeaturesCodes Enable Call ForwardingMake sure you write these speed dial codes in a secure location telephone Answer ConditionCondition ControllingCaller ID Line ConditionControlling Caller ID Extensions Enabling BridgeLogging Out The Login screen appears 2 Close your web browserLogging Out 80 CHAPTER 7 ADVANCED FEATURES Numbers INDEXPage voice mail transferring a call to 64 volume controlling VCX User Interface accessing 70 logging out 79 login screen84 INDEX