Complement Attendant Software

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When you answer a call using the Complement Attendant Software, you can select a user from the directory and transfer the call to that user.

Table 11 describes the main elements of the Call List and Directory List areas.

Table 11 Elements of the Complement Attendant Software Screens

Field

Purpose

 

 

Call List

Displays Caller ID information (name and extension number),

 

the status of a call, and the duration of the call. The number of

 

calls displayed depends on the number of access lines that you

 

have specified in your general settings.

Find/Phone# Display Provides the extension number and name of the person selected in the directory.

Clear Button

Cancels previous criteria.

 

 

Main Directory tab

Displays all the entries in the Directory List.

 

Extension Status — Sorts the data in the directory by extension

 

status.

 

Extension — Sorts the data in the directory by listing the

 

extension numbers in ascending order.

 

First Name — Sorts the list of users in alphabetical order by

 

first name.

 

Last Name — Sorts the list of users in alphabetical order by last

 

name.

 

Department — Sorts the directory by the user department.

 

Notes — Sorts the directory by note entries.

 

 

Hidden List tab

Hides entries in the VCX directory that you do not want to

 

appear on other tabs, such as conference room phones.

 

 

Quick List tab

Provides access to frequently used entries in the directory.

 

 

The Complement Attendant Software provides a Line Monitoring feature similar to the Busy Lamp Field (BLF) feature available on the VCX Attendant Console. Line Monitoring allows you to monitor the busy

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3Com V7000 manual Elements of the Complement Attendant Software Screens

V7000 specifications

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