3Com V7000 manual Elements of the Complement Attendant Software Screens

Complement Attendant Software 51

When you answer a call using the Complement Attendant Software, you can select a user from the directory and transfer the call to that user.

Table 11 describes the main elements of the Call List and Directory List areas.

Table 11 Elements of the Complement Attendant Software Screens

Field	Purpose
Call List	Displays Caller ID information (name and extension number),
	the status of a call, and the duration of the call. The number of
	calls displayed depends on the number of access lines that you
	have specified in your general settings.

Find/Phone# Display Provides the extension number and name of the person selected in the directory.

Clear Button	Cancels previous criteria.
Main Directory tab	Displays all the entries in the Directory List.
	Extension Status — Sorts the data in the directory by extension
	status.
	Extension — Sorts the data in the directory by listing the
	extension numbers in ascending order.
	First Name — Sorts the list of users in alphabetical order by
	first name.
	Last Name — Sorts the list of users in alphabetical order by last
	name.
	Department — Sorts the directory by the user department.
	Notes — Sorts the directory by note entries.
Hidden List tab	Hides entries in the VCX directory that you do not want to
	appear on other tabs, such as conference room phones.
Quick List tab	Provides access to frequently used entries in the directory.

The Complement Attendant Software provides a Line Monitoring feature similar to the Busy Lamp Field (BLF) feature available on the VCX Attendant Console. Line Monitoring allows you to monitor the busy