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3Com V7000 manual Handset

Models: V7000

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Buttons and Controls

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13Redial button — Redials the last telephone number or extension that you called. See Redialing a Call.

14Speaker button — Enables you to use the speaker phone feature. Press the Speaker button before you dial the call, when your telephone is ringing, or while a call is in progress. To turn the speaker phone off and resume the conversation, pick up the handset.

15FWD MAIL button — Directs all incoming calls, after one ring, to your voice mail. See Transferring a Call Directly to Voice Mail. The light next to the FWD MAIL button remains red as long as this option is enabled.

16MSG (Message) button and Message Waiting Light — Press this button to access your messages through the voice mail system (refer to the V7350 Unified Messaging Suite User Guide for information on messaging). The light next to the MWI light remains red as long as there are unreviewed messages (voice, e-mail, or fax) in your mailbox.

17Hands Free button — Allows you to answer internal (intercom) calls without picking up the handset. An external call (a call from outside your VCX system) rings to your telephone as usual. See Using the Hands Free Feature. The light next to the Hands Free button remains red as long as this option is enabled.

18Headset connector — Located on the underside of the telephone, this RJ-11 connector enables you to plug in a headset so that you can listen to calls and have your hands free. See Using a Headset (3102 phone only).

To enable the use of a connected headset, press the Headset button (by default, button 16 at the top of the right column of buttons).

19Volume down — Lowers the volume of the ringer, the speaker, the handset, or the headset. See Controlling the Volume.

20Mute button — Use this button to prevent callers from hearing you, while still hearing your callers. See Muting Calls.

21Volume up — Raises the volume of the ringer, the speaker, the handset, or the headset. See Controlling the Volume.

22Handset

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3Com V7000 manual Handset

Contents

3102 Business Telephone 3105 Attendant Console V7000 Telephone GuideVCX V7000 IP Telephony Solution System Release 2101 Basic Telephone 2102 Business Telephone 3101 Basic TelephoneUNITED STATES GOVERNMENT LEGENDS 3Com Corporation 350 Campus Drive Marlborough, MA2 VCX V7000 BUSINESS TELEPHONE - MODEL CONTENTSABOUT THIS GUIDE TELEPHONE - MODEL6 STANDARD FEATURES 4 VCX V7000 BUSINESS TELEPHONE - MODEL5 VCX V7000 ATTENDANT CONSOLES - MODEL 3105 AND COMPLEMENT ATTENDANT INDEX 7 ADVANCED FEATURESPage ABOUT THIS GUIDE Icon ConventionsCommands SETDefault !0 -IP NETaddr =V7350 Unified Messaging Suite Installation Guide Fast Track Installation GuideGateway Fast Track Installation Guide VCXTM Installation and Maintenance Guide VCXTM Administration GuideV7000 Telephone Guide System Release ExampleFor information about the 2102 Business Telephone, see Chapter VCX Telephone Model 2101 Overview Buttons and Controls Feature CodesVCX V7000 BASIC 1 TELEPHONE - MODELphone. If this is the case, you cannot program the phone to use your VCX TelephoneModel OverviewButtons and Controls1 Handset 7 Telephone key pad Code Feature CodesTable 3 lists the feature codes on the 2101 Basic Telephone Feature CodesCode Force registration. For administrator use onlyPerforms soft reset. For administrator use only Performs hard reset. For administrator use onlyFor information about the 2101 Basic Telephone, see Chapter Programmable Access Buttons Line Status Lights Feature Codes2 TELEPHONE - MODEL VCX Telephone Model 2102 Overview Buttons and Controlsphone. If this is the case, you cannot program the phone to use your VCX TelephoneModel Overview1 Handset 10a-fButtons and Controls6 Telephone key pad Figure 3 Access Buttons Access ButtonsProgrammable Figure 3 shows the 18 programmable Access buttonsYour administrator can change these settings have a programmed Access button have an asterisk Feature Codesthis button and then pressing the code on the telephone keypad 24 CHAPTER 2 VCX V7000 BUSINESS TELEPHONE - MODEL Table 5 Feature CodesCode DescriptionPerforms hard reset. For administrator use only Feature CodesForce registration. For administrator use only Performs soft reset. For administrator use only26 CHAPTER 2 VCX V7000 BUSINESS TELEPHONE - MODEL VCX Telephone Model 3101 and 3101SP Overview Buttons and Controls Programmable Access Buttons3 - MODELS 3101 AND 3101SP VCX V7000 BASIC TELEPHONESphone. If this is the case, you cannot program the phone to use your Model 3101 and3101SP Overview VCX TelephoneTelephone. The VCX Model 3101 Basic Telephone does not include a Buttons andControls Figure 4 shows the buttons and controls on the VCX Model 3101SP Basic30 CHAPTER 3 VCX V7000 BASIC TELEPHONES - MODELS 3101 AND 3101SP The VCX Model 3101SP Basic Telephone includes a microphone and supports speaker phone operation. The VCX Model 3101 Basic Telephone11 Telephone key pad Access Buttons your administrator defines one or more buttons as User Speed DialsProgrammable Table 6 Feature Codes CodeDescription Force registration. For administrator use only Status Lights forSystem Appearance ButtonsVCX Telephone Model 3102 Overview Buttons and Controls Programmable Access Buttons Status LightsVCX V7000 BUSINESS 4 TELEPHONE - MODELphone. If this is the case, you cannot program the phone to use your VCX TelephoneModel OverviewFigure 6 VCX Model 3102 Business Telephone Buttons andControls Figure 6 shows the buttons and controls on the VCX Model6 Programmable Access buttons - See Programmable Access Buttons 9 Telephone key pad38 CHAPTER 4 VCX V7000 BUSINESS TELEPHONE - MODEL 22 Handset Programmable Access ButtonsFigure 7 shows the 18 programmable Access buttons on the phone Figure 7 Access ButtonsTable 8 lists the feature codes on the 3102 Business Telephone Performs hard reset. For administrator use only Status LightsForce registration. For administrator use only Performs soft reset. For administrator use onlyThe line is Table 9 Status Lights for System Appearance ButtonsStatus Lights If the light is44 CHAPTER 4 VCX V7000 BUSINESS TELEPHONE - MODEL VCX V7000 ATTENDANT COMPLEMENT ATTENDANT5 CONSOLES - MODEL 3105 AND Access Buttons VCX AttendantConsole Figure 8 VCX 3105 Attendant Console d Click Search Attendant Console ComplementAttendant SoftwareThe main window includes three areas Table 11 Elements of the Complement Attendant Software Screens Table 12 Complement Attendant Software Buttons and Keyboard Shortcuts Complement Attendant Software Page Setting up a Conference Call Muting Calls Terminating Calls STANDARD FEATURESAnswering a Call Using the Hands Free Feature Making Calls Using the Telephone Display Panel Viewing the Call Historythe Speaker when a call arrives Using the HandsFree Feature Using a Headset 3102 phone onlyMaking Internal Calls Making CallsPanel Using theCAUTION This option is for administrator access only. Unauthorized Telephone Displayb For received calls, press c For missed calls, press calls Putting a Callon Hold While on a CallSetting up a Conference CallMuting Calls Another Phone Transferring a Call Mail VolumeTransferring a Call Directly to VoiceOn the 2102 Business phone, the speed dial buttons are Buttons Feature + 104 and then adjust the speaker volumethrough 7 counting from the top of the Access buttons. See Figure Speed DialingCall Park to retrieve it. The factory default Call Park extension numbers areThe Display Panel shows a display similar to the following To park a call To prepare the headset for all calls on the Model 3102 Business The handset can be either on hook or off hookEnable Call Forwarding Controlling Caller ID ADVANCED FEATURESAccessing the VCX 7000 User Interface VCX 7000 User Interface Overview Enable Speed Dial CodesAccessing the VCX 7000 UserInterface of the VCX V7000 User Interface Welcome My Extensions Calling Features Log OutInterface Overview VCX 7000 UserWelcome My Extensions72 CHAPTER 7 ADVANCED FEATURES Enable Speed Dial Calling FeaturesCodes Enable Call ForwardingMake sure you write these speed dial codes in a secure location telephone Answer ConditionCondition ControllingCaller ID Line ConditionControlling Caller ID Extensions Enabling BridgeLogging Out The Login screen appears 2 Close your web browserLogging Out 80 CHAPTER 7 ADVANCED FEATURES Numbers INDEXPage voice mail transferring a call to 64 volume controlling VCX User Interface accessing 70 logging out 79 login screen84 INDEX