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3Com V7000 manual Telephone key pad

Models: V7000

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20CHAPTER 2: VCX V7000 BUSINESS TELEPHONE — MODEL 2102

■Speed Dial — Displays configured speed dial numbers. See Speed Dialing.

■Set Forward Number — Enables a call forwarding number. This feature is set through the VCX 7000 User Interface (see Chapter 7).

■Advanced Settings — Configures network parameters.

CAUTION: This option is for administrator access only. Unauthorized modification of these parameters will disconnect your phone.

4FWD MAIL button — Directs all incoming calls to your voice mail. See Transferring a Call Directly to Voice Mail.

5Soft buttons — Use the soft buttons to navigate through Display Panel options. A button’s function depends on the option selected. The buttons are, left to right:

■Slct (Select) — Use this button to select a displayed item. For example, you can use this button to automatically dial a previously placed or received call or a missed call.

■Back — Use this button to move the cursor backwards one space and delete the current space). You can also use this button to sort displayed items.

■Exit — Use this button to exit the currently displayed option.

6Telephone key pad

7Scroll buttons — Use these buttons to scroll up and down the items on the Display Panel.

8Program button — Use this button to access and view the Display Panel Main menu.

9Programmable Access buttons with indicator lights — See Programmable Access Buttons and Line Status Lights.

10Programmable Access buttons without indicator lights — See Programmable Access Buttons.

For both sets of buttons, the telephone LabelMaker, which is available through the 3Com web site, enables you to define and print a new label for your Access buttons. See Printing Labels.

11Hold button — Places a caller on hold. See Putting a Call on Hold.

12Microphone (located on the underside of the telephone) — Activated when the telephone is in speaker phone mode; that is, after you press the Speaker button or the Hands Free button. For best results, keep the area around the microphone free of obstructions.

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3Com V7000 manual Telephone key pad

Contents

V7000 Telephone Guide VCX V7000 IP Telephony Solution System Release2101 Basic Telephone 2102 Business Telephone 3101 Basic Telephone 3102 Business Telephone 3105 Attendant Console3Com Corporation 350 Campus Drive Marlborough, MA UNITED STATES GOVERNMENT LEGENDSCONTENTS ABOUT THIS GUIDETELEPHONE - MODEL 2 VCX V7000 BUSINESS TELEPHONE - MODEL5 VCX V7000 ATTENDANT CONSOLES - MODEL 3105 AND COMPLEMENT ATTENDANT 6 STANDARD FEATURES4 VCX V7000 BUSINESS TELEPHONE - MODEL 7 ADVANCED FEATURES INDEXPage ABOUT THIS GUIDE Conventions CommandsSETDefault !0 -IP NETaddr = IconFast Track Installation Guide Gateway Fast Track Installation GuideVCXTM Installation and Maintenance Guide VCXTM Administration Guide V7350 Unified Messaging Suite Installation GuideExample V7000 Telephone Guide System ReleaseVCX Telephone Model 2101 Overview Buttons and Controls Feature Codes VCX V7000 BASIC1 TELEPHONE - MODEL For information about the 2102 Business Telephone, see ChapterVCX Telephone ModelOverview phone. If this is the case, you cannot program the phone to use your1 Handset Buttons andControls 7 Telephone key pad Feature Codes Table 3 lists the feature codes on the 2101 Basic TelephoneFeature Codes CodeForce registration. For administrator use only Performs soft reset. For administrator use onlyPerforms hard reset. For administrator use only CodeProgrammable Access Buttons Line Status Lights Feature Codes 2 TELEPHONE - MODELVCX Telephone Model 2102 Overview Buttons and Controls For information about the 2101 Basic Telephone, see ChapterVCX Telephone ModelOverview phone. If this is the case, you cannot program the phone to use your10a-f Buttons andControls 1 Handset6 Telephone key pad Access Buttons ProgrammableFigure 3 shows the 18 programmable Access buttons Figure 3 Access ButtonsYour administrator can change these settings this button and then pressing the code on the telephone keypad have a programmed Access button have an asteriskFeature Codes Table 5 Feature Codes CodeDescription 24 CHAPTER 2 VCX V7000 BUSINESS TELEPHONE - MODELFeature Codes Force registration. For administrator use onlyPerforms soft reset. For administrator use only Performs hard reset. For administrator use only26 CHAPTER 2 VCX V7000 BUSINESS TELEPHONE - MODEL Programmable Access Buttons 3 - MODELS 3101 AND 3101SPVCX V7000 BASIC TELEPHONES VCX Telephone Model 3101 and 3101SP Overview Buttons and ControlsModel 3101 and 3101SP OverviewVCX Telephone phone. If this is the case, you cannot program the phone to use yourButtons and ControlsFigure 4 shows the buttons and controls on the VCX Model 3101SP Basic Telephone. The VCX Model 3101 Basic Telephone does not include a30 CHAPTER 3 VCX V7000 BASIC TELEPHONES - MODELS 3101 AND 3101SP 11 Telephone key pad The VCX Model 3101SP Basic Telephone includes a microphone andsupports speaker phone operation. The VCX Model 3101 Basic Telephone Programmable Access Buttonsyour administrator defines one or more buttons as User Speed Dials Description Table 6 Feature CodesCode Status Lights for System AppearanceButtons Force registration. For administrator use onlyProgrammable Access Buttons Status Lights VCX V7000 BUSINESS4 TELEPHONE - MODEL VCX Telephone Model 3102 Overview Buttons and ControlsVCX Telephone ModelOverview phone. If this is the case, you cannot program the phone to use yourButtons and ControlsFigure 6 shows the buttons and controls on the VCX Model Figure 6 VCX Model 3102 Business Telephone38 CHAPTER 4 VCX V7000 BUSINESS TELEPHONE - MODEL 6 Programmable Access buttons - See Programmable Access Buttons9 Telephone key pad 22 Handset Access Buttons Figure 7 shows the 18 programmable Access buttons on the phoneFigure 7 Access Buttons ProgrammableTable 8 lists the feature codes on the 3102 Business Telephone Status Lights Force registration. For administrator use onlyPerforms soft reset. For administrator use only Performs hard reset. For administrator use onlyTable 9 Status Lights for System Appearance Buttons Status LightsIf the light is The line is44 CHAPTER 4 VCX V7000 BUSINESS TELEPHONE - MODEL 5 CONSOLES - MODEL 3105 AND VCX V7000 ATTENDANTCOMPLEMENT ATTENDANT Console Access ButtonsVCX Attendant Figure 8 VCX 3105 Attendant Console d Click Search Complement AttendantSoftware Attendant ConsoleThe main window includes three areas Table 11 Elements of the Complement Attendant Software Screens Table 12 Complement Attendant Software Buttons and Keyboard Shortcuts Complement Attendant Software Page STANDARD FEATURES Answering a Call Using the Hands Free Feature Making CallsUsing the Telephone Display Panel Viewing the Call History Setting up a Conference Call Muting Calls Terminating CallsUsing the Hands Free FeatureUsing a Headset 3102 phone only the Speaker when a call arrivesMaking Calls Making Internal CallsUsing the CAUTION This option is for administrator access only. UnauthorizedTelephone Display Panelb For received calls, press c For missed calls, press Putting a Call on HoldWhile on a Call callsMuting Calls Setting up aConference Call Another Phone Transferring a Call Volume Transferring a CallDirectly to Voice MailFeature + 104 and then adjust the speaker volume through 7 counting from the top of the Access buttons. See FigureSpeed Dialing On the 2102 Business phone, the speed dial buttons are ButtonsThe Display Panel shows a display similar to the following Call Parkto retrieve it. The factory default Call Park extension numbers are To park a call The handset can be either on hook or off hook To prepare the headset for all calls on the Model 3102 BusinessADVANCED FEATURES Accessing the VCX 7000 User InterfaceVCX 7000 User Interface Overview Enable Speed Dial Codes Enable Call Forwarding Controlling Caller IDInterface Accessing theVCX 7000 User Welcome My Extensions Calling Features Log Out Interface OverviewVCX 7000 User of the VCX V7000 User Interface72 CHAPTER 7 ADVANCED FEATURES WelcomeMy Extensions Codes Enable Speed DialCalling Features Make sure you write these speed dial codes in a secure location Enable CallForwarding Answer Condition telephoneControlling Caller IDLine Condition ConditionControlling Caller ID Enabling Bridge ExtensionsLogging Out Logging OutThe Login screen appears 2 Close your web browser 80 CHAPTER 7 ADVANCED FEATURES INDEX NumbersPage VCX User Interface accessing 70 logging out 79 login screen voice mail transferring a call to 64 volume controlling84 INDEX