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3Com V7000 manual Your administrator can change these settings

Models: V7000

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22CHAPTER 2: VCX V7000 BUSINESS TELEPHONE — MODEL 2102

Default Settings The Access buttons have the following default settings:

Your administrator can change these settings.

1OK — Press the OK button to send a call.

2Release — Press the Release button to disconnect a call.

3Call Park — Enables you to place a call in a holding pattern so that it can be retrieved from any other telephone in the system. See Call Park.

4Call History — Enables you to view the last 10 missed, answered, or dialed calls on the Display Panel. See Using the Telephone Display Panel.

5Feature — Enables you to access features that are not directly assigned to an Access button on your telephone.

6Directory — Lists, in the Display Panel, all the users in your organization and their extensions. You can use the Soft Buttons to sort the list and select an entry. Selecting an entry automatically dials the extension. See Viewing the User Directory.

7In this release:

■The first button, starting from the top, is for the Do Not Disturb feature. See Activating Do Not Disturb.

■The second button is for the Call Forward All feature. This feature is set through the VCX 7000 User Interface (see Chapter 7).

■The next 5 button (buttons 3 through 7) are set to the first five speed dial codes that you assign using the Web Interface or the telephone keypad. See Speed Dialing.

■The next 2 buttons (buttons 8 and 9) are for the Bridging Extensions feature. See Bridging Extensions.

8These three Access buttons (system appearance buttons) are lines for incoming and outgoing calls.

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3Com V7000 manual Your administrator can change these settings

Contents

2101 Basic Telephone 2102 Business Telephone 3101 Basic Telephone V7000 Telephone GuideVCX V7000 IP Telephony Solution System Release 3102 Business Telephone 3105 Attendant Console3Com Corporation 350 Campus Drive Marlborough, MA UNITED STATES GOVERNMENT LEGENDSTELEPHONE - MODEL CONTENTSABOUT THIS GUIDE 2 VCX V7000 BUSINESS TELEPHONE - MODEL4 VCX V7000 BUSINESS TELEPHONE - MODEL 6 STANDARD FEATURES5 VCX V7000 ATTENDANT CONSOLES - MODEL 3105 AND COMPLEMENT ATTENDANT 7 ADVANCED FEATURES INDEXPage ABOUT THIS GUIDE SETDefault !0 -IP NETaddr = ConventionsCommands IconVCXTM Installation and Maintenance Guide VCXTM Administration Guide Fast Track Installation GuideGateway Fast Track Installation Guide V7350 Unified Messaging Suite Installation GuideExample V7000 Telephone Guide System Release1 TELEPHONE - MODEL VCX Telephone Model 2101 Overview Buttons and Controls Feature CodesVCX V7000 BASIC For information about the 2102 Business Telephone, see ChapterOverview VCX TelephoneModel phone. If this is the case, you cannot program the phone to use yourControls Buttons and1 Handset 7 Telephone key pad Feature Codes Feature CodesTable 3 lists the feature codes on the 2101 Basic Telephone CodePerforms hard reset. For administrator use only Force registration. For administrator use onlyPerforms soft reset. For administrator use only CodeVCX Telephone Model 2102 Overview Buttons and Controls Programmable Access Buttons Line Status Lights Feature Codes2 TELEPHONE - MODEL For information about the 2101 Basic Telephone, see ChapterOverview VCX TelephoneModel phone. If this is the case, you cannot program the phone to use yourControls 10a-fButtons and 1 Handset6 Telephone key pad Figure 3 shows the 18 programmable Access buttons Access ButtonsProgrammable Figure 3 Access ButtonsYour administrator can change these settings Feature Codes have a programmed Access button have an asteriskthis button and then pressing the code on the telephone keypad Description Table 5 Feature CodesCode 24 CHAPTER 2 VCX V7000 BUSINESS TELEPHONE - MODELPerforms soft reset. For administrator use only Feature CodesForce registration. For administrator use only Performs hard reset. For administrator use only26 CHAPTER 2 VCX V7000 BUSINESS TELEPHONE - MODEL VCX V7000 BASIC TELEPHONES Programmable Access Buttons3 - MODELS 3101 AND 3101SP VCX Telephone Model 3101 and 3101SP Overview Buttons and ControlsVCX Telephone Model 3101 and3101SP Overview phone. If this is the case, you cannot program the phone to use yourFigure 4 shows the buttons and controls on the VCX Model 3101SP Basic Buttons andControls Telephone. The VCX Model 3101 Basic Telephone does not include a30 CHAPTER 3 VCX V7000 BASIC TELEPHONES - MODELS 3101 AND 3101SP supports speaker phone operation. The VCX Model 3101 Basic Telephone The VCX Model 3101SP Basic Telephone includes a microphone and11 Telephone key pad your administrator defines one or more buttons as User Speed Dials Access ButtonsProgrammable Code Table 6 Feature CodesDescription Buttons Status Lights forSystem Appearance Force registration. For administrator use only4 TELEPHONE - MODEL Programmable Access Buttons Status LightsVCX V7000 BUSINESS VCX Telephone Model 3102 Overview Buttons and ControlsOverview VCX TelephoneModel phone. If this is the case, you cannot program the phone to use yourFigure 6 shows the buttons and controls on the VCX Model Buttons andControls Figure 6 VCX Model 3102 Business Telephone9 Telephone key pad 6 Programmable Access buttons - See Programmable Access Buttons38 CHAPTER 4 VCX V7000 BUSINESS TELEPHONE - MODEL 22 Handset Figure 7 Access Buttons Access ButtonsFigure 7 shows the 18 programmable Access buttons on the phone ProgrammableTable 8 lists the feature codes on the 3102 Business Telephone Performs soft reset. For administrator use only Status LightsForce registration. For administrator use only Performs hard reset. For administrator use onlyIf the light is Table 9 Status Lights for System Appearance ButtonsStatus Lights The line is44 CHAPTER 4 VCX V7000 BUSINESS TELEPHONE - MODEL COMPLEMENT ATTENDANT VCX V7000 ATTENDANT5 CONSOLES - MODEL 3105 AND VCX Attendant Access ButtonsConsole Figure 8 VCX 3105 Attendant Console d Click Search Software ComplementAttendant Attendant ConsoleThe main window includes three areas Table 11 Elements of the Complement Attendant Software Screens Table 12 Complement Attendant Software Buttons and Keyboard Shortcuts Complement Attendant Software Page Using the Telephone Display Panel Viewing the Call History STANDARD FEATURESAnswering a Call Using the Hands Free Feature Making Calls Setting up a Conference Call Muting Calls Terminating CallsUsing a Headset 3102 phone only Using the HandsFree Feature the Speaker when a call arrivesMaking Calls Making Internal CallsTelephone Display Using theCAUTION This option is for administrator access only. Unauthorized Panelb For received calls, press c For missed calls, press While on a Call Putting a Callon Hold callsConference Call Setting up aMuting Calls Another Phone Transferring a Call Directly to Voice VolumeTransferring a Call MailSpeed Dialing Feature + 104 and then adjust the speaker volumethrough 7 counting from the top of the Access buttons. See Figure On the 2102 Business phone, the speed dial buttons are Buttonsto retrieve it. The factory default Call Park extension numbers are Call ParkThe Display Panel shows a display similar to the following To park a call The handset can be either on hook or off hook To prepare the headset for all calls on the Model 3102 BusinessVCX 7000 User Interface Overview Enable Speed Dial Codes ADVANCED FEATURESAccessing the VCX 7000 User Interface Enable Call Forwarding Controlling Caller IDVCX 7000 User Accessing theInterface VCX 7000 User Welcome My Extensions Calling Features Log OutInterface Overview of the VCX V7000 User InterfaceMy Extensions Welcome72 CHAPTER 7 ADVANCED FEATURES Calling Features Enable Speed DialCodes Forwarding Enable CallMake sure you write these speed dial codes in a secure location Answer Condition telephoneLine Condition ControllingCaller ID ConditionControlling Caller ID Enabling Bridge ExtensionsThe Login screen appears 2 Close your web browser Logging OutLogging Out 80 CHAPTER 7 ADVANCED FEATURES INDEX NumbersPage VCX User Interface accessing 70 logging out 79 login screen voice mail transferring a call to 64 volume controlling84 INDEX