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3Com V7000 manual The main window includes three areas

Models: V7000

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50CHAPTER 5: VCX V7000 ATTENDANT CONSOLES — MODEL 3105 AND COMPLEMENT ATTENDANT

Figure 9 Complement Attendant Software Main Window

The main window includes three areas:

■The Call List appears on the top part of the window and displays currently active calls. See Table 11.

■The Command Buttons appear below the Call List and perform operations on a selected call. See Table 12.

■The Directory List appears on the bottom of the window and lists phone extensions and users in the system directory. See Table 11.

The Call List and Command Buttons are separated from the Directory List by a horizontal bar that allows you to resize the lists. This is very useful if you want to display more of the Call List and less of the Directory List.

To resize the lists, move the mouse pointer over the horizontal bar. The pointer changes to a double-ended arrow. Press the left mouse button and drag the bar up or down the screen.

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3Com V7000 manual The main window includes three areas

Contents

2101 Basic Telephone 2102 Business Telephone 3101 Basic Telephone V7000 Telephone GuideVCX V7000 IP Telephony Solution System Release 3102 Business Telephone 3105 Attendant Console3Com Corporation 350 Campus Drive Marlborough, MA UNITED STATES GOVERNMENT LEGENDSTELEPHONE - MODEL CONTENTSABOUT THIS GUIDE 2 VCX V7000 BUSINESS TELEPHONE - MODEL5 VCX V7000 ATTENDANT CONSOLES - MODEL 3105 AND COMPLEMENT ATTENDANT 6 STANDARD FEATURES4 VCX V7000 BUSINESS TELEPHONE - MODEL 7 ADVANCED FEATURES INDEXPage ABOUT THIS GUIDE SETDefault !0 -IP NETaddr = ConventionsCommands IconVCXTM Installation and Maintenance Guide VCXTM Administration Guide Fast Track Installation GuideGateway Fast Track Installation Guide V7350 Unified Messaging Suite Installation GuideExample V7000 Telephone Guide System Release1 TELEPHONE - MODEL VCX Telephone Model 2101 Overview Buttons and Controls Feature CodesVCX V7000 BASIC For information about the 2102 Business Telephone, see ChapterOverview VCX TelephoneModel phone. If this is the case, you cannot program the phone to use your1 Handset Buttons andControls 7 Telephone key pad Feature Codes Feature CodesTable 3 lists the feature codes on the 2101 Basic Telephone CodePerforms hard reset. For administrator use only Force registration. For administrator use onlyPerforms soft reset. For administrator use only CodeVCX Telephone Model 2102 Overview Buttons and Controls Programmable Access Buttons Line Status Lights Feature Codes2 TELEPHONE - MODEL For information about the 2101 Basic Telephone, see ChapterOverview VCX TelephoneModel phone. If this is the case, you cannot program the phone to use yourControls 10a-fButtons and 1 Handset6 Telephone key pad Figure 3 shows the 18 programmable Access buttons Access ButtonsProgrammable Figure 3 Access ButtonsYour administrator can change these settings this button and then pressing the code on the telephone keypad have a programmed Access button have an asteriskFeature Codes Description Table 5 Feature CodesCode 24 CHAPTER 2 VCX V7000 BUSINESS TELEPHONE - MODELPerforms soft reset. For administrator use only Feature CodesForce registration. For administrator use only Performs hard reset. For administrator use only26 CHAPTER 2 VCX V7000 BUSINESS TELEPHONE - MODEL VCX V7000 BASIC TELEPHONES Programmable Access Buttons3 - MODELS 3101 AND 3101SP VCX Telephone Model 3101 and 3101SP Overview Buttons and ControlsVCX Telephone Model 3101 and3101SP Overview phone. If this is the case, you cannot program the phone to use yourFigure 4 shows the buttons and controls on the VCX Model 3101SP Basic Buttons andControls Telephone. The VCX Model 3101 Basic Telephone does not include a30 CHAPTER 3 VCX V7000 BASIC TELEPHONES - MODELS 3101 AND 3101SP 11 Telephone key pad The VCX Model 3101SP Basic Telephone includes a microphone andsupports speaker phone operation. The VCX Model 3101 Basic Telephone Programmable Access Buttonsyour administrator defines one or more buttons as User Speed Dials Description Table 6 Feature CodesCode Buttons Status Lights forSystem Appearance Force registration. For administrator use only4 TELEPHONE - MODEL Programmable Access Buttons Status LightsVCX V7000 BUSINESS VCX Telephone Model 3102 Overview Buttons and ControlsOverview VCX TelephoneModel phone. If this is the case, you cannot program the phone to use yourFigure 6 shows the buttons and controls on the VCX Model Buttons andControls Figure 6 VCX Model 3102 Business Telephone38 CHAPTER 4 VCX V7000 BUSINESS TELEPHONE - MODEL 6 Programmable Access buttons - See Programmable Access Buttons9 Telephone key pad 22 Handset Figure 7 Access Buttons Access ButtonsFigure 7 shows the 18 programmable Access buttons on the phone ProgrammableTable 8 lists the feature codes on the 3102 Business Telephone Performs soft reset. For administrator use only Status LightsForce registration. For administrator use only Performs hard reset. For administrator use onlyIf the light is Table 9 Status Lights for System Appearance ButtonsStatus Lights The line is44 CHAPTER 4 VCX V7000 BUSINESS TELEPHONE - MODEL 5 CONSOLES - MODEL 3105 AND VCX V7000 ATTENDANTCOMPLEMENT ATTENDANT Console Access ButtonsVCX Attendant Figure 8 VCX 3105 Attendant Console d Click Search Software ComplementAttendant Attendant ConsoleThe main window includes three areas Table 11 Elements of the Complement Attendant Software Screens Table 12 Complement Attendant Software Buttons and Keyboard Shortcuts Complement Attendant Software Page Using the Telephone Display Panel Viewing the Call History STANDARD FEATURESAnswering a Call Using the Hands Free Feature Making Calls Setting up a Conference Call Muting Calls Terminating CallsUsing a Headset 3102 phone only Using the HandsFree Feature the Speaker when a call arrivesMaking Calls Making Internal CallsTelephone Display Using theCAUTION This option is for administrator access only. Unauthorized Panelb For received calls, press c For missed calls, press While on a Call Putting a Callon Hold callsMuting Calls Setting up aConference Call Another Phone Transferring a Call Directly to Voice VolumeTransferring a Call MailSpeed Dialing Feature + 104 and then adjust the speaker volumethrough 7 counting from the top of the Access buttons. See Figure On the 2102 Business phone, the speed dial buttons are ButtonsThe Display Panel shows a display similar to the following Call Parkto retrieve it. The factory default Call Park extension numbers are To park a call The handset can be either on hook or off hook To prepare the headset for all calls on the Model 3102 BusinessVCX 7000 User Interface Overview Enable Speed Dial Codes ADVANCED FEATURESAccessing the VCX 7000 User Interface Enable Call Forwarding Controlling Caller IDInterface Accessing theVCX 7000 User VCX 7000 User Welcome My Extensions Calling Features Log OutInterface Overview of the VCX V7000 User Interface72 CHAPTER 7 ADVANCED FEATURES WelcomeMy Extensions Codes Enable Speed DialCalling Features Make sure you write these speed dial codes in a secure location Enable CallForwarding Answer Condition telephoneLine Condition ControllingCaller ID ConditionControlling Caller ID Enabling Bridge ExtensionsLogging Out Logging OutThe Login screen appears 2 Close your web browser 80 CHAPTER 7 ADVANCED FEATURES INDEX NumbersPage VCX User Interface accessing 70 logging out 79 login screen voice mail transferring a call to 64 volume controlling84 INDEX