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Aastra Telecom 57i CT IP Phone Automatic Hold, Retrieving a Held Call

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74 Model 57i CTIP Phone User Guide

Handling Calls

Automatic Hold

When juggling between calls, you do not have to press the hold button to

go from one call to the next. The phone automatically puts your current call

on hold as so on as you press a new line/call appearance button. If you have

more than one call on hold, you can reconnect to a held call by pressing the

line/call appearance button where that call is being held. Press N to

disconnect the call.

Retrieving a Held Call

If you have more than 1 call on hold, you can scroll through the held call

information by pressing 3 and 4 navigation keys. To reconnect to a call

press the line/call appearance button where that call is being held. If you

press the call/line appearance button again, you will disconnect from the

call.

Contents

Main Page Software License Agreement Software License Agreement Page Page Page Page Page About this Guide About this Guide Documentation Introduction Introduction Phone Features Cordless Handset Features Requirements Page Getting Started Plugging in and Starting the Phone Page Page Page Network Connected/Network Disconnected Idle Screen Idle Screen With Softkeys Configured Speedial Softkey "Do Not Disturb" Softkey Speedial Softkeys Idle Screen with Voicemail Messages Screen Display After Picking Up the Handset Voicemail Icon Page Model 57i CTIP Phone User Guide 13 Phone Options via the IP Phone UI Using the IP Phone UI References Phone Options via the Aastra Web UI Finding Your Phones IP Address Using the Aastra Web UI Status Operation Basic Settings User Password User Password Using Your 57i CT Base Unit Phone Using Your 57i CT Base Unit Phone 57i CT Base Unit Key Descriptions Page Page Multiple Line and Call Appearances Softkeys Top Softkeys Bottom Softkeys Softkey Functions State-Based Softkeys Page Softkeys as Line/Call Appearances Page Setting a Line Softkey Softkeys as Speeddials > Setting a Speeddial Softkey Entering a Name/Number for Speeddial Key Save to? Enter Number 5553491234 > S Page Saving an Entry from the Redial, Callers, or Directory Lists to a Speeddial key Softkeys as "Do not Disturb" Setting a "Do Not Disturb" Softkey Softkeys as Busy Lamp Field (BLF) Setting a BLF Softkey Page Softkeys as BLF List (For use with the BroadSoft Broadworks Rel 13 or higher platform only) Setting a BLF List Softkey Page Softkeys for Accessing XML Services Setting XML Services Setting an XML Softkey Accessing the XML Service From the Services Menu From an XML Softkey Softkeys as Flash Key Setting a Flash Softkey Softkeys as Sprecode Setting a Sprecode Softkey Page Static and Softkey Settings for Park/Pickup Park/Pickup Static Configuration Configuring Park /Pickup using Static Configuration Park/Pickup Softkey Configuration Softkey Configuration Using the Aastra Web UI Configuring Park/Pickup using Softkey Configuration Page Using the Park Call/Pickup Parked Call Feature Park a Call Pickup a Parked Call Softkeys as Last Call Return (lcr) How it works Setting a Last Call Return Softkey Page Softkeys as Services Setting Services Softkey Softkeys as Directory Setting Directory Softkey Softkeys as Callers List Setting Callers List Softkey Page Softkeys as an Intercom Key Setting an Intercom Softkey Page Softkeys as an Empty Key Setting an EmptySoftkey Deleting a Softkey Restarting your phone Restarting your phone Making Calls Dialing a Number Pre-dialing a Number Using Handsfree Speakerphone Using a Headset Advanced Volume Controls for the Headset Mic To change this volume To Make and Receive Calls Using a Headset Intercom To use the Intercom key Incoming Intercom Calls Enabling/Disabling Microphone and Auto-Answer Redial Accessing the Redial List Deleting from the Redial List To Delete All Items Page Receiving Calls Receiving Calls Answering an Incoming Call To answer the call Sending an Incoming Call to Voicemail Handling Calls Placing a Call on Hold To place a call on hold When on Hold Automatic Hold Retrieving a Held Call Transferring Calls Blind Transfer Consultative Transfer To transfer a call to another extension Conferencing Calls Page To conference two calls you are already connected to Picking up Calls To pickup a call Ending Calls Managing Calls Directory List Sorting Entries and Quick Search Feature Adding to and Editing the Directory List Adding Names, Numbers, Labels Name | Number Line: 1 more Cancel Label Save Backspace abc Editing Names, Numbers, and Labels Scrolling Multiple Screens Per Entry Arranging Multiple Screens Deleting Single and Multiple Numbers in an Entry Downloading the Directory List to Your PC Server to IP Phone Download Accessing the Directory List Callers List Callers List Screen Display Using the Callers List Editing in the Callers List Deleting from the Callers List Downloading the Callers List Call Forwarding Setting Call Forwarding Page Missed Calls Indicator Accessing and Clearing Missed Calls. Voicemail Using Voicemail Using Your 57i CT Cordless Handset 57i CT Handset Key Panel 57i CT Handset Key Description Accessing Options Intercom Language Ring Tone Custom name Call timer Vibrate Handset Pairing Key Lock On or Off Backlight Silent Alert Finding the Phoness IP Address using the Handset Feature Keys on the Handset Feature Key Programming Guidelines Programming Feature Keys Idle Mode Handset Icons and Status Messages lb b m Page Feature Key List ( ) Menu List ( ) Multifunction Handset LED Indicator Handset Battery Indicator & Status Volume Control Directory 57i CT Cordless Handset Entering Characters and Numbers Editing keys 0 key / Pause key 1 key "123" "abc""ABC" softkey Adding Record to Directory Callers List 57i CT Cordless Handset Dialing from Callers List Saving Item to Directory Deleting Item from Callers List Making Calls from 57i CT Cordless Handset Making Calls from 57i CT Cordless Handset Pre-dialling a Number Using a Headset Receiving Calls Making Calls from 57i CT Cordless Handset Ending Calls Pairing and Unpairing Cordless Handset to Base Pairing Handset Page Unpairing Handset Page Page Additional Features Star Codes Suppressing DTMF Playback Configuring Suppression of DTMF Playback Display DTMF Digits Configuring Display of DTMF Digits Stuttered Dial Tone Configuring Stuttered Dial Tone Play Call Waiting Tone Configuring Call Waiting Tone Incoming Intercom Calls and Auto-Answer Configuring Incoming Intercom and Auto-Answer Using Redial Key for Last Number Redial Ring Tones and Tone Sets Ring Tones Ring Tone Sets Configuring Ring Tones and Tone Sets Page Page Time and Date Configuring Time and Date Set Time and Time Format Set Date and Date Format Set Time Zone Daylight Savings Time Page Page Locking and Unlocking the Phone Locking/Unlocking a Phone Lock the Phone Unlock the Phone Page Resetting a User Password Defining an Emergency Dial Plan Page Language Language Specifying the Language to Use Page Model 536 and 560 Expansion Modules Model 536 and 560 Expansion Modules (536EM, 560EM) Model 536EM Model 560EM Model 536 and 560 Expansion Modules References Troubleshooting Solutions Why is my display blank? Why is my speakerphone not working? Why cant I get a dial tone? Why doesnt my phone ring? What are services, and how do I use them? How do I find the IP address of my phone? Why does my phone display the No Service message? How do I change my user password? Why does my phone display "Bad Encrypted Config"? How do I restart the IP phone? Page Limited Warranty Model 57i CTIP Phone User Guide 147 Limited Warranty Exclusions Warranty Repair Services Page Appendix A - Time Zone Codes Page Page Page Numerics A B C D G H I K L S T U V W