Agilent Technologies E3632A manual Service Repacking for Shipment

Chapter 5 Service

Repacking for Shipment

•If your failed unit was "in-warranty,'' your replacement unit continues the original three year warranty period. You will not be billed for the replacement unit as long as the failed unit is received by Agilent.

•If your three year warranty has expired, Agilent Technologies will bill you for the Agilent E3632A exchange price - less than a new unit price. Agilent warrants exchange units against defects for 90 days.

Repacking for Shipment

For the Express Exchange Service described on the previous page, return your failed Agilent E3632A to the designated Agilent Service Center using the shipping carton of the exchange unit. A shipping label will be supplied. Agilent will notify you when your failed unit has been received.

If the instrument is to be shipped to Agilent for service or repair, be sure to:

•Attach a tag to the power supply identifying the owner and indicating the required service or repair. Include the instrument model number and full serial number.

•Place the power supply in its original container with appropriate packaging material.

•Secure the container with strong tape or metal bands.

If the original shipping container is not available, place your unit in a container which will ensure at least 4 inches of compressible packaging material around all sides for the power supply. Use static-free packaging materials to avoid additional damage to your unit.

Agilent Technologies recommends that you always insure shipments.

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