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Troubleshooting
When using the camera:
Q1 The camera can not be switched on normally.
A: 1) The batteries may be out of power. Please change the batteries.
2) Make sure the batteries are correctly installed.
Q2 The camera is still powered on, but the LCD screen does not display.
A: If the camera stays idle for over one minute, the LCD screen will automatically
shut down to save power. You can press any button except the power button to
reactivate the display.
Q3 Can not take pictures or video clips when pressing the Record/Shutter
button.
A: 1) The storage media may be full. Please free some space from the SD/MMC
card or the internal memory.
2) Check if the camera is recharging the flash strobe.
3) If you are using a SD card, check if the card is set to "protected".
4) If the LCD screen displays "MEMORY ERROR" or "CARD ERROR" message,
please set the camera to Settings mode and format the storage media.
Q4 I did not delete the pictures and video clips, but can not find them in the
memory.
A: 1) Check if you take pictures and video clips and then insert a SD/MMC card.
The camera will use the card as the main storage media and files previously
stored in the internal memory will be inaccessible until the card is removed.
2) Check if the "Index" option (see page 39) is set to displaying a particular file
type. If yes, you can set the option to "All" or restart the camera to access other
files.