One Number Access - a feature of AltiWare that allows users to create a list of phone numbers that the system can use to track users and connect them with an incoming call if they are not at their extension desk.

onhook - the term used to describe a telephone in the idle state or with the receiver still resting in the base.

P

physical extension - is associated with a physical port and device. An extension is created, by default, as a physical extension (as opposed to a virtual or workgroup extension) unless there are no more physical ports available.

ping (Packet INternet Groper) - a unit of data routed between an origin and a destination in a network.

port - a communication channel through which a client process communicates with a protected subsystem.

protocol - A set of rules and conventions by which two computers pass messages across a network medium. Networking software generally implements multiple levels of protocols layered one on top of the other.

Q

queue - a collection of calls waiting to be served. Queued calls in AltiWare are handled on a first-in, first-out basis.

R

RAS - Remote Access Service.

RJ-11- The “common” telephone jack. Usually wired with four wires, the red and green signify the tip and ring circuits.

RJ-45- The “common” telephone jack. Usually wired with eight wires, the red and green signify the tip and ring circuits.

router - protocol-dependent device that connects subnetworks together.

S

server - any computer whose function in a network is to provide user access to files, printing, communication, and other services.

static IP address - a permanent IP address that is assigned to a node in an IP or TCP/IP network.

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AltiGen comm manual Alti-IP 600H Manual