1.Press * * 6 ENTER.
2. Scroll to SELECT RING and press ENTER or (FORWARD key).
3.Scroll to desired ring tone
Distinctive Ringing Support
If the Distinctive Ring options are enabled by the System Administrator in AltiAdmin/ACM Admin (General page of System Configuration), you may have three different ring cadences that distinguish the types of calls:
•Internal call = 1 ring
•External call = 2 ring
•Operator call = 3 rings
Figure 4. Distinctive Ring Options, General Page, System Configuration
Workgroup Status Display
The AltiGen IP phone can be enabled to display workgroup status. While the agent is in idle state, the first line in the LCD displays:
•QL = number of workgroup queued calls (up to 99)
•QT = current longest queue time (in minutes)
•WG = last four digits of the workgroup number
The second line in the LCD displays one of the following agent states:
•LOUT - logout
•NRDY - not ready
•DND - do not disturb