Apple MC936LL/A manual AppleCare Service and Support

AppleCare Service and Support

Your Mac mini comes with 90 days of technical support and one year of hardware repair warranty coverage at an Apple Retail Store or an Apple-authorized repair center, such as an Apple Authorized Service Provider (AASP). You can extend your coverage by purchasing the AppleCare Protection Plan. For information, visit www.apple.com/support/products or visit the website address for your country listed in the table.

If you need assistance, AppleCare telephone support representatives can help you with installing and opening applications, and basic troubleshooting. Call the support center number nearest you (the first 90 days are complimentary). Have the purchase date and your Mac mini serial number ready when you call.

Note:  Your 90 days of complimentary telephone support begins on the date of purchase and telephone fees may apply.

Apple also offers expert support for Mac OS X Server. Beyond the scope of the complimentary 90-day support, these products offer assistance with in-depth technical issues for one full year.

AppleCare OS Support delivers consultative telephone and email support for networking and workflow issues in Mac OS X Lion Server environments. AppleCare Help Desk Support provides graphical user interface–level assistance with Mac OS X Server network configuration and server administration. AppleCare OS Support plans also include support for command-line tools and mixed platform integration. Choose from three levels of AppleCare OS Support—Select, Preferred, or Alliance. For more information, visit www.apple.com/support/products/enterprise or visit the website for your country listed in the table.

Chapter 4   Problem, Meet Solution 63