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Information about caller ID with call waiting

Your new AT&T EP5632/EP5632-2 telephone system supports caller ID services provided by most local telephone service companies. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number which are sent by the telephone company after the first or second ring. Caller ID allows you to see the name, number, date and time of callers on the HOME and CELLULAR lines.

Caller ID with call waiting lets you see the name and telephone number of the caller before answering the telephone, even when on another call. In addition, the time and date are sent by the telephone and cellular service provider company along with the caller ID information. These services are available only if both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment.

If you simultaneously receive incoming calls on the HOME and CELLULAR line, the caller ID screen will divide into a top and bottom part. The top part will display the HOME caller ID information, while the bottom part the CELLULAR caller ID information.

Contact your local telephone company and cellular service provider if:

You have both caller ID and call waiting, but as separate services (you may need to combine these services).

You have only caller ID service, or only call waiting service.

You don’t subscribe to any caller ID or call waiting services.

You can use this product with regular caller ID service, or you can use this product’s other features without subscribing to either caller ID or combined caller ID with call waiting service.

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AT&T EP5632 user manual Information about caller ID with call waiting