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15-601124 Issue 05a (16 July 2009)IP Office
1.2 Call Appearance Key Icons
The icons displayed against the Call Appearance/Feature keys allow you to determine the status (for example, on HOLD)
of each call. Icons also indicate whether a feature has been activated for a particular button.
·Incoming Call:
A symbol next to a call appearance key indicates an incoming call. To answer the call and put any other current
call on hold, press the adjacent .
·Connected:
A symbol next to a call appearance key indicates that it is the currently connected call. The caller's phone number
(if available) is also shown. To put the call on hold, press the adjacent . An H is displayed.
·On HOLD:
A symbol next to a call appearance key indicates a call on hold. To take the call off hold and put any other
current call on hold, press the adjacent .
·Function Active:
The feature is highlighted on the display.
1.3 System Features
System Features can only be set against soft function keys by your system administrator. However, your system
administrator may allocate you two ‘self administrator’ features that will enable you to add System Features to your soft
function keys. Refer to Overview of the Function Keys for details of the System Feature that can only be allocated
to you by your system administrator.
In addition, there are a number of System Features that you can always access yourself by the use of short codes.
Refer to System Features Introduction for details of System Features that you can always access yourself by
dialling short codes. For example, to listen to your voicemail messages, dial *17.
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