System Features: Call Forwarding

8.4 Diverting Calls

You can divert your calls to another extension using Follow Me. Unlike Forward, Follow me can only be used to divert calls to another internal extension on the same IP Office.

Note

If you do not answer calls at the temporary extension, they are forwarded to your own voicemail or call forwarding number.

To use Follow-Me-Here from another extension:

In this case, N is your home extension

Dial *12*N# from the extension you are temporarily using.

Dial *13*N# to re-direct the calls back to your own extension, before you return to it.

To use Follow-Me-To from your home extension:

In this case, N is the extension to which you want your calls diverted.

Dial *14*N# from your own extension.

Dial *14*# to cancel either feature from your own extension.

Notes

If you use the option Cancel All Forwarding, your Follow Me will also be cancelled.

Follow Me does not apply to the following call types:

Voicemail Callback

Automatic Call Back

HOLD or Park return.

8.5 Do Not Disturb

You may choose to receive no calls at all or only those from particular callers on your exceptions list:

To switch Do Not Disturb on/off (with or without exceptions), dial *08. An N is displayed. To switch it off, dial *09.

To add a number to the exception list, dial *10*N#.

To delete a number from the exception list, dial *11*N#.

Note

Your callers, other than your exceptions, either hear busy tone or are re-directed to your voicemail.

The only call that will ignore the Do Not Disturb rule will be one where you were the original caller, then performed an unsupervised transfer to another extension. If that extension does not answer, the call will be re-directed to you as the originator.

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IP Office

15-601124 Issue 05a (16 July 2009)

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Avaya 15-601124 manual Diverting Calls, Do Not Disturb, To use Follow-Me-Here from another extension