Manuals / Brands / Communications / IP Phone / Avaya / Communications / IP Phone

Avaya 15-601124 8.4 Diverting Calls, 8.5 Do Not Disturb

1 64

Download 64 pages, 268.95 Kb

4610/5610 Phone Page 53

15-601124 Issue 05a (16 July 2009)IP Office

System Features: Call Forwarding

8.4 Diverting Calls

You can divert your calls to another extension using Follow Me. Unlike Forward, Follow me can only be used to divert

calls to another internal extension on the same IP Office.

Note

·If you do not answer calls at the temporary extension, they are forwarded to your own voicemail or call forwarding

number.

To use Follow-Me-Here from another extension:

In this case, N is your home extension

·Dial *12*N# from the extension you are temporarily using.

·Dial *13*N# to re-direct the calls back to your own extension, before you return to it.

To use Follow-Me-To from your home extension:

In this case, N is the extension to which you want your calls diverted.

·Dial *14*N# from your own extension.

·Dial *14*# to cancel either feature from your own extension.

Notes

·If you use the option Cancel All Forwarding, your Follow Me will also be cancelled.

·Follow Me does not apply to the following call types:

— Voicemail Callback

— Automatic Call Back

— HOLD or Park return.

8.5 Do Not Disturb

You may choose to receive no calls at all or only those from particular callers on your exceptions list:

·To switch Do Not Disturb on/off (with or without exceptions), dial *08. An N is displayed. To switch it off, dial *09.

·To add a number to the exception list, dial *10*N#.

·To delete a number from the exception list, dial *11*N#.

Note

·Your callers, other than your exceptions, either hear busy tone or are re-directed to your voicemail.

·The only call that will ignore the Do Not Disturb rule will be one where you were the original caller, then performed

an unsupervised transfer to another extension. If that extension does not answer, the call will be re-directed to you

as the originator.

Contents

Main Page Contents Page Page Page 4610/5610 Phone Page 7 The Telephone: 1. The Telephone Page 4610/5610 Phone Page 9 15-601124 Issue 05a (16 July 2009)IP Office The Telephone: 1.1 Call Appearance Keys 4610/5610 Phone Page 10 1.2 Call Appearance Key Icons 1.3 System Features 4610/5610 Phone Page 11 15-601124 Issue 05a (16 July 2009)IP Office The Telephone: System Features 1.4 Logging On 1.5 Logging Off 4610/5610 Phone Page 12 15-601124 Issue 05a (16 July 2009)IP Office 1.6 No User 1.7 The Display Page 2. Basic Call Handling Features 2.1 Answering a Call 4610/5610 Phone Page 15 15-601124 Issue 05a (16 July 2009)IP Office Basic Call Handling Features: Answering a Call 2.2 Making a Call 2.3 Clearing a Call 4610/5610 Phone Page 16 15-601124 Issue 05a (16 July 2009)IP Office 2.4 Headset Working 4610/5610 Phone Page 17 Basic Call Handling Features: Headset Working 2.5 Speakerphone 2.6 Speed Dial 2.7 Redial 4610/5610 Phone Page 19 Basic Call Handling Features: Redial 2.8 Mute 2.9 Hold 2.10 Transfer 4610/5610 Phone Page 21 Basic Call Handling Features: Transfer 2.11 Conference Page Page 4610/5610 Phone Page 24 15-601124 Issue 05a (16 July 2009)IP Office 3. Using Speed Dials 3.1 Overview of Speed Dials 4610/5610 Phone Page 25 Using Speed Dials: Overview of Speed Dials 3.2 Dialling a Speed Dial Number 3.3 Adding a Speed Dial from the Call Log 3.4 Editing a Speed Dial 3.5 Deleting a Speed Dial 3.6 Adding a New Speed Dial Page Page Page 4. Using the Call Log 4.1 Overview of the Call Log 4610/5610 Phone Page 31 Using the Call Log: Overview of the Call Log 4.2 Accessing the Call Logs 4.3 Displaying an Individual Log Entry 4.4 Making a Call from an Individual Log entry 4.5 Turning a Log Entry into a Speed Dial 4.6 Deleting an Individual Log Entry 4.7 Deleting All Entries from a Log 4.8 Exiting the Call Logs Page 5. Using Visual Voice 5.1 Overview of Visual Voice 4610/5610 Phone Page 35 Using Visual Voice: Overview of Visual Voice 5.2 Listen to Voicemails 5.3 Send a Voicemail 5.4 Voicemail Transfer 4610/5610 Phone Page 37 Using Visual Voice: Voicemail Transfer 5.5 Changing Your Greeting 5.6 Changing Your Mailbox Password 5.7 Email Alerts Page 6. Changing Options 6.1 Personal Ringing 6.2 Viewing IP Settings 4610/5610 Phone Page 41 Changing Options: Viewing IP Settings 6.3 Displaying Contrast 6.4 Changing Key Labels 6.5 Displaying Language Selection 6.6 Phone Screen on Answer 4610/5610 Phone Page 43 Changing Options: Phone Screen on Answer 6.7 Phone Screen on Calling 6.8 Display Call Timers 6.9 Message Display Rate 6.10 Visual Alerting Page Page 4610/5610 Phone Page 46 7. Function Keys 7.1 Overview of the Function Keys 4610/5610 Phone Page 47 Function Keys: Overview of the Function Keys 7.2 Function Key Programming 4610/5610 Phone Page 49 Function Keys: Function Key Programming 7.3 Shorthand Programming Mode 7.4 Longhand Programming Mode Page 8. System Features 8.1 Introduction 8.2 Call Waiting 8.3 Call Forwarding 4610/5610 Phone Page 53 8.4 Diverting Calls 8.5 Do Not Disturb 8.6 Parking Calls 8.7 Private Call 8.8 Ring Back 4610/5610 Phone Page 55 System Features: Ring Back 8.9 Voicemail 4610/5610 Phone Page 56 8.10 Default Feature Codes Page 9. Management and Troubleshooting 9.1 Overview 9.2 Testing Your Phone 4610/5610 Phone Page 59 Management and Troubleshooting: Testing Your Phone 9.3 Troubleshooting Chart SPEED DIAL APPLICATION: Page Index A B C D