Contents

Chapter 1: Introduction to the 1616/1616-I IP Telephone

5

Overview of phone buttons and features

5

LEDs

8

Icons in the telephone display

9

Scrolling and navigation

9

Paper labels

10

Chapter 2: Logging in to and out of your telephone

11

Logging in to your telephone

11

Logging out of your telephone

11

Chapter 3: Making calls

13

Making a call

13

Clearing a number

13

Redialing a number

13

Calling a person from the contacts list

14

Calling a person from the call log

14

Chapter 4: Handling calls

15

Answering a call

15

Sending an incoming call directly to voice mail

16

Ignoring an incoming call

16

Muting a call

16

Putting a call on hold

16

Transferring a call

17

Chapter 5: Conference calls

19

Making a conference call

19

Adding a person on hold to a conference call

19

Putting a conference call on hold

20

Viewing conference details

20

Dropping the last person added from a conference call

20

Dropping a person from a conference call

21

Silencing a person on a conference call

21

Chapter 6: Getting your messages

23

Logging into your voice mail

23

Chapter 7: Bridged call appearances

25

Answering a call on a bridged call appearance

25

Joining a call on a bridged call appearance

25

Making an outgoing call on a bridged call appearance

26

Chapter 8: Shared line appearances

27

Answering a call on a shared line appearance

27

Joining a call on a shared line appearance

27

Making an outgoing call on a shared line appearance

28

Chapter 9: Contacts

29

Viewing contacts details

29

Avaya 1616/1616-I IP Deskphone User Guide

February 2010 3

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Avaya 1616-I manual Logging in to and out of your telephone