Nnnnnnnnn, Ccccccccc, Hhhhhhhhhhhh | Avaya 555-233-128 instruction

Troubleshooting Guidelines

Table 2: Viewing Parameter Values (continued)

Name	System Value	Format

PWB SN	cccccccccccc	Printed Wiring Board (circuit board) Serial
	cccccccc	Number, up to 18 ASCII characters (which
		display on both lines). Applies to all telephones
		with a display except 4602, 4602SW, 4602SW+,
		and 4610SW.

PWB	nnnnnnnnn	9 ASCII numeric characters: PWBCC. Applies to
comcode		all telephones with a display, except 4602,
		4602SW, and 4610SW.
PWB version	ccccccccc	9 ASCII numeric characters. Applies only to the
		4602, 4602SW, 4602SW+, and 4610SW.

MAC	hh:hh:hh:hh:hh:hh	Each octet of the MAC address displays as a
address		pair of hexadecimal numbers.
L2 tagging	ccccccccc	Up to 9 ASCII characters:
		“on” if NVL2Q = 1
		“off” if NVL2Q = 2
		“auto: on” if NVL2Q = 0 and 802.1Q tagging is
		on, and
		“auto: off” if NVL2Q = 0 and 802.1Q tagging is
		off.

VLAN ID	cccc	Up to 4 ASCII characters: L2QVLAN if 802.1Q
		tagging is on and “none” if 802.1Q tagging is off.
IP Address	nnn.nnn.nnn.nnn	Up to 15 ASCII characters: IPADD.

Subnet mask	nnn.nnn.nnn.nnn	Up to 15 ASCII characters: NETMASK.

Router	nnn.nnn.nnn.nnn	Up to 15 ASCII characters: the IP Address of the
		router in use.

File server	nnn.nnn.nnn.nnn.nnnnn	Up to 21 ASCII characters: the IP Address and
		port of last file server used successfully during
		initialization (“0.0.0.0” if no HTTP or TFTP file
		server was used successfully).
Call server	nnn.nnn.nnn.nnn.nnnnn	Up to 21 ASCII characters: IP Address and port
		of call server currently in use, if any, otherwise
		“0.0.0.0”.

802.1X	pass-thru mode	If system parameter DOT1X = 0
	pass-thru with Logoff	If system parameter DOT1X = 1
	Supplicant mode	If system parameter DOT1X = 2

Group	nnn	Up to 3 ASCII numeric characters: GROUP.

		2 of 3

86 4600 Series IP Telephone Installation Guide

Image 86

Avaya 555-233-128 Nnnnnnnnn, Ccccccccc, Hhhhhhhhhhhh, Nnn.nnn.nnn.nnn.nnnnn, Pass-thru mode, Pass-thru with Logoff

Contents

Series IP Telephone Installation Guide Avaya Inc All Rights Reserved Introduction Local Administrative Options Index 103 Contents Series IP Telephone Installation Guide About This Guide IP Telephone Model H323 Protocol Supported? Document Organization Installation GuideIntended Audience Change History What’s New in This Release Filterlist Terms Used in This Guide Conventions Used in This Guide Symbolic ConventionsCommand Typographic Conventions Avaya Communication Manager Software Documentation Release Online DocumentationRelated Documents Series IP Telephone Safety Instructions Administrator Guide for Avaya Communication ManagerAvaya IP Telephone Snmp Security White Paper, Issue 30A Switched Hub Set Up Quick Reference, Issue 2, July 2002 4602/4602SW IP Telephone User Guide Series IP Telephone LAN Administrator GuideIP Telephone User Guide 4602/4602SW SIP IP Telephone User Guide Customer Support Administrator Guide Introduction IP Telephone Models Software Media Server Avaya IP IP Telephone Release Pre-Installation ChecklistRequirements to Verify about the Network Except 20 4600 Series IP Telephone Installation Guide Requirements to Verify for Each IP Telephone Optional Items for Some IP Telephones Powering the 4600 IP Telephone Assembling the 4600 Series IP Telephone Telephone Model See Connection Jacks on a 4606/4612/4624 IP Telephone Assembling the 4600 Series IP Telephone 26 4600 Series IP Telephone Installation Guide = optional Facultatif DSS 4624 optionale Opcional 28 4600 Series IP Telephone Installation Guide Assembling the 4600 Series IP Telephone Connection Jacks on a 4630 IP Telephone Connection Jacks on a 4630SW IP Telephone Option a Connection Jacks on a 4630SW IP Telephone Option B Connection Jacks on a 4610SW IP Telephone Option a Connection Jacks on a 4610SW IP Telephone Option B Connection Jacks on a 4690 IP Conference Telephone Dynamic Addressing Process Ethernet Activation 802.1X Supplicant AuthenticationPassword= #=OK 802.1X ID=ddd #=OK New= Waiting for AuthenticationDhcp Processing Dhcp s secs # to program Dhcp s secs Vlan ID = n Http n uri 46xxUPGRADE.SCR n KB receivedTFTP/HTTP Processing Saving to flash 1%, 1 secs Media Server RegistrationFilename KB received Extension=nnnnnn #=OK NEW= Downgrading Avaya IP Telephones H.323 Only Converting Software on Avaya 4600 Series IP Telephones Displays Enter command Converting 4602+/4610SW/4620SW/4621SW IP Telephones Information, see Signaling Protocol Unnamed Registration 802.1X Supplicant Operation 46 4600 Series IP Telephone Installation Guide Local Administrative Options Entering Data for Administrative Options Conference button IP Telephone # Backspace AlternativeSpeaker button Headset button Entering Data for the 4601 IP Telephone About Local Administrative Procedures Local Programming Option Code See E a R Mute 8 0 2 1 9 # Mute 8 0 2 1 x # Set the 802.1X Operational Mode802.1X=setting *=change #=OK Save new value? =no #=yes Pre-Installation Checklist for Static Addressing Static Addressing Installation Nnn.nnn.nnn.nnn Phone= Phone=nnn.nnn.nnn.nnnNew= CallSv=nnn.nnn.nnn.nnn CallSvPort=nnnnn New= 802.1Q=off 1=on #=OK 802.1Q=on 0=off #=OK Save new values? *=no #=yes Vlan ID=dddd New=Vlan test=ddd New= New values being saved Handset AGC=on 0=off #=OK Handset AGC=off 1=on #=OK Disable/Enable Automatic Gain ControlMute 2 4 2 # Mute a G C # Headset AGC=on 0=off #=OK Headset AGC=off 1=on #=OK Mute 2 5 3 7 8 # Mute a L E R T # Visual/Audible Alerting ProcedureAlerting=setting *=change #=OK 60 4600 Series IP Telephone Installation Guide Chaddr=dddddd New= Manually Setting the Dhcp Client Hardware AddressMute 2 4 2 3 3 7 # Mute C H a D D R # Clear Procedure Are you sure? =no #=yes Mute 2 5 3 2 7 # Mute C L E a R #Clear all values? =no #=yes Clearing values = 0=+ #=OK Adjusting the Contrast ControlMute 2 6 6 8 # Mute C O N T # Mute 2 8 4 # Mute C T I # Computer-Telephony Integration CTI Enable/DisableCTI=manual 0=Off #=OK CTI=disabled 1=Manual #=OK UDP Port=497xx New= FKEU=on 0=Off #=OK FKEU=off 1=Manual #=OK Enabling/Disabling the Fkeu Xmod InterfaceMute 3 5 3 8 # Mute F K E U# Save new values? =no #=yes Mute 4 7 6 8 7 Mute G R O U P Group IdentifierNo new values? #=OK Group=ddd New= PHY1=status *=change #=OK Interface ControlMute 4 6 8 # Mute I N T # PHY2=status *=change #=OK IR=enabled 0=disable #=OK IR=disabled 1=enable #=OK Log=status *=change #=OK Disable/Enable Event LoggingMute 5 6 4 # Mute L O G # Mute 5 6 4 6 3 3 # Mute L O G O F F # Login Enter Extension Enter Extension and press Enter or OKLogoff Mute 6 3 3 # Mute O F F # QoS Option SettingTurning Off the Backlight Mute 7 6 7 # Mute Q O S # L3 audio=dd New= L2 signaling=d New=L3 signaling=dd New= No new values. #=OK Mute 7 3 7 3 8 # Mute R E S E T # Reset System ValuesReset values? *=no #=yes Are you sure? *=no #=yes Restart phone? =no #=yes Resetting valuesRestart the Telephone Signaling Protocol Identifier Mute 7 4 4 Mute S I G SIG=protocol *=change #=OK SSON=ddd New= Site-Specific Option Number SettingMute 7 7 6 6 # Mute S S O N # Setting L2Q Tagging Control 4601 Only Mute 8 2 4 # Mute T a G # Self-Test Procedure Mute 8 3 7 8 # Mute T E S T # Self test failed #=end Self test #=endSelf test passed #=end Troubleshooting Guidelines Error Conditions Power Interruption Dtmf Tones 46ccDccc View Administrative OptionView settings *=next #=exit Cccccccccccc Nnnnnnnnn Pass-thru modeSupplicant mode Ccccccccc Filename.ext Viewing Parameter ValuesName System Value Format Ccccccc Ethernet Error and Status Messages Aaa.bbb.ccc.ddd Extension Hardware Registration Troubleshooting the 4601 IP Telephone Use by Visual Indication/Cause/Resolution Restart the Telephone Reset values? =no #=yesScenarios for the Restart Process Restarting Boot File Needs to be UpgradedLoading 5 secs Replbootv3.app 4084KB Initializing Tftp n Http n uri Starting Updating boot codeDhcp 0 secs * to program Loading 5 secs App 4035 KB Appfilename n KB receivedSaving to flash n%, x secs Starting Updating ClearingSecs Where n is the number of KBs downloaded Appfilename n KB received 102 4600 Series IP Telephone Installation Guide Index 104 4600 Series IP Telephone Installation Guide Visual Alerting What’s New Index 106 4600 Series IP Telephone Installation Guide