Troubleshooting configuring the media server hardware

Troubleshooting for media server hardware configuration (continued)

Problem

Possible solution

 

 

LED display on SIPI

SIPI LED has not had an IP address assigned to it (static IP

is flashing

addressing)

 

 

Cannot access SIPI

Make sure you are plugged into the Services (top) port on the

for static addressing

SIPI.

 

Make sure the ARP cache is cleared on the laptop. In an

 

MS-DOS command window, type arp -d 192.11.13.6 and

 

press Enter.

 

 

No “V” on SIPI LED

SIPI is not connected to Ethernet switch or network.

 

Connectcrossover cable between the RJ45 SIPI adapter and

 

Eth-A on the S8400 adapter, or, connect cable to bottom port on

 

faceplate and to the Ethernet switch or the customer’s network.

 

 

“V” on SIPI LED is not

SIPI does not have an IP address assigned to it.

filled in

SIPI has not been administered.

 

 

 

Get alarm when first

SIPI does not have current firmware. Upgrade firmware.

connect to SIPI

 

 

 

 

2 of 2

 

 

Installing and Configuring the Avaya S8400 Media Server

February 2006 85

Page 85
Image 85
Avaya S8400 manual MS-DOS command window, type arp -d 192.11.13.6