Installing and Configuring the Avaya S8400 Media Server February 2006 83
This section provides some simple strategies for troubleshooting an installation of a media
server. It focuses on possible problems when
●Troubleshooting media server hardware installationon page 83
●Troubleshooting configuring the media server hardwareon page 84
●Troubleshooting the installation of license files and Avaya authentication fileson page 86
Troubleshooting media server hardware installation
.
Troubleshooting media server hardware installation
Problem Possible solution
No power to the
UPS ●Make sure the UPS is plugged into the outlet.
●Make sure the outlet has power.
●See the user guide that comes with UPS for other solutions.
No power to the
media server ●Make sure the circuit pack is seated.
●Make sure the media gateway is plugged into the UPS.
●Make sure the UPS has power.
SIPI LEDs flash ●Make sure it is in the correct slot: (slot 1 for G650 Media Gateway,
slot 2 for G600 Media Gateway, Tone-Clock slot for all others).
●Ping SIPI from server.
●Ping server from SIPI (it is connected to the Services port on the
SIPI).