Avaya S8400 manual About ASG and the unique on-site password

Pre-installation: before going on site

To get a filled-out EPW, go to the project manager or customer. To get a blank EPW, go to the Avaya Installation Wizard Web site (http://support.avaya.com/avayaiw). Have the customer fill it out.

To get the service pack, go to the Avaya Support Web site (http://avaya.com/support) and select Software & Firmware Downloads to identify and copy the required service pack.

To get the latest firmware for the BIOS, remote maintenance board, and programmable circuit packs, go to the Avaya Support Web site at http://avaya.com/support and select Software & Firmware Downloads to identify and copy the latest firmware.

To get instructions on installing firmware, go to:

ftp://ftp.avaya.com/incoming/Up1cku9/tsoweb/firmware/TNpackFirmwareDownloadInstructions.pdf

About ASG and the unique on-site password

After installing the Avaya authentication files, Access Security Gateway (ASG) protects Avaya services logins to the media server. The ASG challenge/response protocol confirms the validity of each user, reducing the opportunity for unauthorized access.

If you use the craft password that is unique to the server of the customer and access the media server on site, you can use this password the next time you log in as craft. You do not need an ASG challenge/response to log in this way. Every other means of craft access still requires an ASG challenge/response.

Obtaining license and Avaya authentication files

Use Remote Feature Activation (RFA) to obtain the Communication Manager license and Avaya authentication files. RFA is a Web-based application, available to Avaya employees and authorized BusinessPartners. WIth RFA, you can create and deploy license files for all Communication Manager product platforms. For more information about RFA and how to generate license and Avaya authentication files, see the RFA Information page at http:// rfa.avaya.com.

Note:

To access the RFA application, you must complete the RFA online training and have received access authorization.

To generate a license file, you need the following information:

●Your personal Single Sign-On (SSO) for the RFA Web site authentication login

●SAP order number

●Required customer information

Installing and Configuring the Avaya S8400 Media Server February 2006 11