38 | Troubleshooting | AXIS 250S User’s Manual |
PINGing Your IP Address
By sending a packet to the specified address and waiting for a reply, the PING utility can determine whether a specific IP address is accessible. It also provides a useful method for confirming addressing conflicts with your AXIS 250S on the network.
Follow the instructions below in association with Symptoms, Possible Causes and Remedial Actions, on page 39:
1.Start a Command window and type ping x.x.x.x, where x.x.x.x is the IP address of the AXIS 250S.
2.If you receive the reply destination host unreachable, then the AXIS 250S is not accessible on your subnet. You must obtain a new IP address and reinstall the unit.
3.If this does not solve the problem, disconnect the AXIS 250S from the network and run PING again. See the table below for an interpretation of the results.
PING Reply | Interpretation and recommendation |
Reply from <IP address>: bytes = 32; time = 10 | The IP address is already used and cannot be used again. You must obtain a |
ms | new IP address. |
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|
Request timed out | This IP address is not used and is available for use with your AXIS 250S. If |
| you already installed the unit using this IP address, the installation may |
| have failed. Reinstall the unit. Also check all cabling. |
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