axis international marketing 2130R PTZ manual Possible causes Remedial actions

Models: 2130R PTZ

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Troubleshooting

AXIS 2130/2130R User’s Manual

Symptoms

 

Possible causes

Remedial actions

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Triggering difficulties with

Unable to trigger on both

Repetitive trigger conditions that occur in quick succession can be

programming scripts.

positive and negative

missed. This is because the command initiated by the first trigger

 

 

 

transitions of the I/O ports

event may not have been fully executed before the second event

 

 

 

(double-edged triggering).

starts. This scenario is demonstrated in the illustration below:

 

 

 

 

 

 

 

Command

 

Command

 

 

 

 

 

 

 

Command

 

 

 

 

?

 

 

 

 

 

 

 

 

 

 

 

 

 

T1

 

T2

 

T3

 

 

 

 

 

 

 

 

 

 

Time

 

 

 

 

 

Trigger

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

This feature has particular significance when using commands that

 

 

 

 

take a relatively long time to process, e.g. mail or FTP, especially if

 

 

 

 

they are transmitting a pre/post alarm buffer.

 

 

 

 

Bad snapshot images.

Display incorrectly

In Display Properties, configure your display to show at least 65000

 

 

 

configured on your

colors, i.e. at least 16-bit.

 

 

 

 

 

 

 

 

 

 

 

workstation.

Using only 16 or 256 colors on your display will produce dithering

 

 

 

 

artifacts in the image.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Note:

If you still have a problem after reading this information, please contact your reseller or visit

 

the Axis Support Web at www.axis.com/techsup/

 

 

 

 

 

 

 

 

 

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axis international marketing 2130R PTZ manual Possible causes Remedial actions