TROUBLESHOOTING
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General Troubleshooting
If you are having issues, be sure to try these general tips first:
Make sure the Home Base Control Center Software is the latest version, and the Home Base Firmware is the latest version. Software and Firmware updates are available on Belkin’s website at http://www.belkin.com.
Control Center can’t find a Home Base
1.Is the product turned on? The AC adapter may be unplugged. Check that the Power LED is lit.
2.Is the Link LED lit? If the Link LED is not turned on, it may not be connected properly. Try rerunning the Home Base Setup Wizard and configuring the wireless settings again (or try another network cable if you are using a wired connection).
3.Make sure your computer’s wireless adapter and/or access point is configured properly and note the configuration settings, paying special attention to the wireless mode, SSID or network name, and WEP/WPA/WPA2 security, so you can configure your Home Base product to the same wireless settings.
4.Make sure you have a good wireless signal from the wireless access point or router to your computer and to Home Base, that Home Base is within range, and that it is away from metal objects and devices that generate radio interference (like Bluetooth® devices, cordless phones, and microwave ovens).
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5.Is the network cable connected properly? The network (LAN) cable may be unplugged or have bad contacts. Verify the cable connections.
6.Is your computer on the network? If your computer is networked, try to see if you can connect to other network computers or if you can browse the Internet. Verify that the network is working properly.
Disks not appearing in Windows Explorer or Mac OS X Finder, other devices not appearing in Control Center
1.Is the USB cable connected properly? The USB cable may be unplugged or have bad contacts. Verify the cable connections.
2.Is the USB
Note: Refer to the FAQ page of this manual for more information.
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