Reset the BlackBerry Desktop Software settings
You can reset all the settings in the BlackBerry Desktop Software to the default settings.
1. Connect your BlackBerry device to your computer.
2. In the BlackBerry Desktop Software, click Tools > Desktop options.
3. On the General tab or Bluetooth tab, click Restore default settings.
4. To revert any settings that you might have changed for the BlackBerry Desktop Software, click the Desktop options
and settings checkbox.
5. To receive message prompts again that you previously chose to stop receiving, click the "Don't show this message
again" prompts checkbox.
6. Click Restore.
Remove your settings from the BlackBerry Desktop Software
If you want to stop associating your BlackBerry smartphone or BlackBerry PlayBook tablet with the BlackBerry Desktop
Software that is installed on your computer, you can remove your current settings.
1. On your computer, open the BlackBerry Desktop Software.
2. In the Device menu, click the name of your smartphone or tablet.
3. Click Device > Forget device > Forget.
If you want to reassociate your smartphone or tablet with the BlackBerry Desktop Software, connect your device to your
computer and complete the steps to add a new smartphone or new tablet.
Related information
Set up your smartphone with the BlackBerry Desktop Software, 8
Set up your tablet with the BlackBerry Desktop Software, 9
User Guide Basics
14